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NEOTECH

MAKEN KR-1900 Payment Terminal Android Touch Screen Kiosk Automated Self Supermarket Self Checkout Machines

MAKEN KR-1900 Payment Terminal Android Touch Screen Kiosk Automated Self Supermarket Self Checkout Machines

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your supermarket experience with the MAKEN KR-1900, featuring an Android touch screen for automated self-checkout, designed to optimize customer flow and reduce wait times.


Overview:

The MAKEN KR-1900 is a state-of-the-art automated self-checkout kiosk, designed to provide supermarkets and large retail stores with an efficient and user-friendly checkout option. Equipped with an advanced Android touch screen interface, this kiosk allows customers to scan, bag, and pay for their items without cashier assistance, significantly speeding up the checkout process.

Product Description:

This self-checkout kiosk features a large, responsive Android touch screen that simplifies the shopping process for customers. The KR-1900 supports various payment methods, including credit cards, mobile payments, and NFC, making it a versatile solution for today's retail environments. Its sleek design and robust construction are suitable for high-traffic areas, ensuring durability and continuous operation.

Key Features:

  • Android Touch Screen: Provides an intuitive interface for customers to independently manage their transactions.
  • Multiple Payment Options: Supports credit cards, NFC, and mobile payments to accommodate all customer preferences.
  • Robust Design: Built to withstand the demands of busy retail settings.
  • User-Friendly Interface: Simplifies the checkout process, reducing queues and wait times at peak hours.
  • Integrated Scanning and Bagging: Equips customers with the tools to scan and bag items as they shop, offering a complete self-service experience.

Product Quality and Performance:

The MAKEN KR-1900 is engineered for high performance and reliability. Its touch screen is made from durable glass that resists scratches and marks, while its software capabilities ensure smooth operation even under heavy use. Designed for easy maintenance and quick upgrades, this kiosk is an investment in your store's operational efficiency.

Specifications:

  • Operating System: Android, providing a flexible and customizable platform.
  • Display: Large touch screen with high-definition clarity.
  • Payment Integration: Equipped with secure payment processing technology for various payment methods.
  • Construction: Heavy-duty materials suitable for public use and continuous operation.
  • Dimensions: Optimally sized for placement in retail environments without obstructing aisles or service areas.

Purpose of Use:

Ideal for supermarkets, big box retailers, and any store where reducing customer wait times and improving service efficiency are priorities. The KR-1900 allows customers to complete their shopping experience quickly and satisfactorily, enhancing overall customer satisfaction.

How to Use:

Customers can approach the kiosk at their convenience to scan items, bag them, and complete payment through the touch screen interface. The system is intuitive, guiding users through each step from scanning to payment confirmation, which includes printing a receipt or sending an electronic copy to the customer.

Supported OS/Application/Industries:

This kiosk is perfect for the retail industry, especially supermarkets and large stores that deal with high volumes of customers. The Android platform ensures compatibility with various applications needed for scanning, payment processing, and customer interaction.

Benefits & Compatibility:

  • Reduced Staff Requirement: Allows fewer staff members to manage more checkout stations, reducing operational costs.
  • Increased Customer Throughput: Speeds up the checkout process, allowing more customers to complete purchases in less time.
  • Enhanced Customer Experience: Provides a modern shopping experience that meets the expectations of tech-savvy consumers.
  • Scalability: Easily integrated into existing systems with minimal disruption to store operations.

Warranty and FAQs:

Comes with a comprehensive one-year warranty that covers hardware malfunctions and software issues. FAQs are available to help troubleshoot common problems and optimize usage.

Packaging/Weight/Dimension:

Shipped in secure packaging designed to protect the kiosk during transit. Detailed setup instructions included for quick assembly and installation.

Shop Today & Receive Your Delivery:

Available for immediate purchase, the MAKEN KR-1900 can be delivered and installed swiftly to transform your retail operations.

Best Price Guarantee:

We offer competitive pricing and a price match guarantee, ensuring you get the best deal for cutting-edge technology.

After Sales Support:

Our dedicated support team is available to assist with any questions or concerns about setting up or operating the kiosk, ensuring you get the most out of your investment.

Request for Customer Reviews and Testimonials:

We value customer feedback and encourage you to share your experiences with the MAKEN KR-1900 to help us improve and assist other businesses in their selection process.

Stock Availability:

Please contact our sales team to verify the availability of this model and discuss potential bulk order discounts.

Get in Touch:

For more detailed information or specific inquiries about the MAKEN KR-1900 Automated Self-Checkout Kiosk, please contact our customer service team. We're here to provide expert advice and tailored solutions for your business needs.

Disclaimer:

All information regarding the MAKEN KR-1900 is for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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