NEOTECH
MAKEN 21.5 Inch Countertop All In One Computer Interactive Information Checking Kiosk Touch Screen Information Kiosk
MAKEN 21.5 Inch Countertop All In One Computer Interactive Information Checking Kiosk Touch Screen Information Kiosk
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the MAKEN 21.5 Inch Countertop All-In-One Computer, a versatile interactive information checking kiosk with advanced touch screen capabilities, ideal for enhancing customer engagement in any setting.
Overview:
Introducing the MAKEN 21.5 Inch Countertop All-In-One Computer Interactive Information Kiosk – your solution for a modern, efficient customer interaction point. This interactive kiosk combines powerful computing with responsive touch screen technology, making it perfect for retail, hospitality, and public spaces where quick information access and user engagement are key.
Product Description:
The MAKEN 21.5 Inch Countertop All-In-One Computer Interactive Information Kiosk is designed to deliver a seamless user experience. Featuring a high-resolution 21.5-inch touch screen, this kiosk allows users to browse information, interact with digital content, and perform transactions with ease. Its sleek, compact design makes it ideal for countertop placement, saving space while providing all the functionalities of a high-end interactive kiosk.
Key Features:
- Large Touch Screen: A spacious 21.5-inch display with multi-touch capabilities offers users an intuitive and engaging interface.
- High Resolution: Crisp, clear visuals with full HD resolution enhance readability and interactive experience.
- Robust Construction: Built to withstand high-traffic environments with a durable design that ensures long-term reliability.
- Powerful Processing: Equipped with advanced computing capabilities to handle multiple applications smoothly.
- Versatile Connectivity: Includes multiple ports for USB, HDMI, and network connections, supporting a wide range of peripherals and accessories.
- Easy Integration: Compatible with various software platforms, allowing for easy integration into existing systems.
Product Quality and Performance:
The MAKEN kiosk is crafted with industrial-grade components that offer dependable performance in various operational conditions. It's designed to perform continuously in environments requiring public interaction, making it a reliable choice for businesses aiming to improve service delivery and customer interaction.
Specifications:
- Screen Size: 21.5 inches
- Display Type: LED-backlit LCD with touch screen functionality
- Resolution: 1920 x 1080 (Full HD)
- Connectivity: USB, HDMI, Ethernet, Wi-Fi options
- Operating System Compatibility: Supports Windows and Linux
- Dimensions: [Provide specific dimensions]
- Weight: [Provide weight]
Purpose of Use:
- Customer Engagement: Enhances user experience with interactive digital content.
- Information Station: Acts as a self-service portal for customers to access services and information.
- Marketing Display: Showcases product information and advertisements, increasing customer dwell time and sales opportunities.
How to Use:
- Setup: Easily set up the kiosk by connecting to a power source and integrating it with the desired software application.
- Operation: Users can interact with the screen through touch gestures; no peripheral keyboard or mouse is required.
- Maintenance: Regularly clean the screen and check connections to ensure optimal performance.
Supported Applications:
- Retail: Product catalogs, ordering points, or customer feedback stations.
- Hospitality: Menus, check-in/out processes, or concierge services.
- Public Sector: Information hubs in museums, libraries, or government buildings.
Benefits & Compatibility:
- User-Friendly Interface: Provides a direct and efficient way for users to interact with digital content.
- Space-Saving Design: Ideal for locations with limited space but requiring full-feature computer access.
- Increased Interaction: Engages customers, leading to enhanced satisfaction and loyalty.
Warranty and FAQs:
Includes a manufacturer's warranty covering defects for one year from the date of purchase. FAQs available on our website provide guidance on troubleshooting common issues.
Packaging/Weight/Dimension:
Packaged securely to prevent damage during shipping, ensuring the product arrives in perfect condition, ready for immediate deployment.
Shop Today & Receive Your Delivery:
Order the MAKEN 21.5 Inch Countertop All-In-One Computer Interactive Information Kiosk today to modernize your customer interaction points. Explore our shipping options to choose the best method for your needs.
Best Price Guarantee:
We are committed to offering competitive pricing. Find a lower price for the same model elsewhere, and we will match it.
After Sales Support:
Our customer service team is available to help with any operational or technical questions, ensuring you get the most out of your interactive kiosk.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable. We encourage you to share your experiences with the kiosk to help us continue improving our products and service.
Stock Availability:
We maintain robust stock levels to ensure availability for immediate shipment. For the most accurate stock information, please check our website or contact our sales team.
Get in Touch:
For more detailed information or specific inquiries about our products, our customer service team is ready to assist. Contact us today to learn how the MAKEN 21.5 Inch kiosk can enhance the dynamics of your business operations.
Disclaimer:
All product details and specifications are for informational purposes only and are subject to change without notice. Always verify product details and specifications with our sales team before making a purchase. Product images are for illustrative purposes only and may vary from the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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