NEOTECH
MAKEN 19 Inch Payment Terminal Kiosk Automated Checkout Machines Self Service Checkout
MAKEN 19 Inch Payment Terminal Kiosk Automated Checkout Machines Self Service Checkout
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your retail operations with the MAKEN 19-Inch Payment Terminal Kiosk. This automated self-service checkout machine enhances efficiency and customer experience. Perfect for quick and easy transactions!
Overview
The MAKEN 19-Inch Payment Terminal Kiosk is a state-of-the-art automated checkout machine designed to facilitate self-service transactions in retail environments. This kiosk simplifies the checkout process, allowing customers to scan, pay, and complete their purchases independently, reducing wait times and improving overall efficiency.
Product Description
Equipped with a 19-inch touchscreen, the MAKEN Payment Terminal Kiosk offers an intuitive user interface that customers can use to quickly process their purchases. The machine supports various payment methods, including credit cards, debit cards, and mobile payments, ensuring a seamless and flexible checkout experience. Ideal for supermarkets, retail stores, and anywhere quick transactions are essential, this self-service kiosk is built to handle high volumes of traffic with ease.
Key Features
- 19-Inch Touchscreen Display: Large, user-friendly interface for easy operation.
- Multiple Payment Options: Accepts credit, debit, NFC, and mobile payments for versatility.
- Automated Scanning Technology: Fast and accurate item scanning to expedite the checkout process.
- Secure Payment Processing: Equipped with advanced security features to protect transaction data.
- Durable Build: Constructed to withstand heavy use in high-traffic retail settings.
Product Quality and Performance
The MAKEN Payment Terminal Kiosk is engineered for reliability and durability. Its robust design ensures it can endure the daily demands of a busy retail environment, while its advanced technology provides a smooth and efficient user experience. The responsive touchscreen and quick processing capabilities ensure that customer interactions are swift and satisfactory.
Specifications
- Screen Size: 19 inches
- Display Type: Touchscreen
- Payment Integration: Supports NFC, EMV chip and PIN, magstripe, and mobile payments
- Material: High-durability materials for industrial use
- Dimensions: Width 600mm x Depth 500mm x Height 1600mm
Purpose of Use
This kiosk is perfect for businesses that want to streamline their checkout processes and reduce the need for cashier interaction, making it ideal for grocery stores, department stores, and other retail environments where speed and efficiency are priorities.
How to Use
Customers can approach the kiosk, scan their items at the dedicated scanning area, and follow the prompts on the touchscreen to complete their transactions. The kiosk provides step-by-step instructions, making it easy for first-time users to navigate through the checkout process.
Supported OS/Application/Industries
While primarily used in the retail sector, this versatile kiosk can also be adapted for use in hospitality, entertainment venues, and any other industry where self-service payment solutions can enhance operational efficiency.
Benefits & Compatibility
- Reduced Wait Times: Speeds up the checkout process, allowing more transactions per hour.
- Increased Customer Satisfaction: Provides a self-directed shopping experience that many customers prefer.
- Cost Efficiency: Reduces labor costs by minimizing the need for cashier staff during peak hours.
- Flexibility: Offers various payment methods to accommodate different customer preferences.
Warranty and FAQs
Comes with a one-year warranty covering parts and labor. For more detailed information on troubleshooting or setup, please visit our website or contact our customer support team.
Packaging/Weight/Dimension
- Packaging: Securely packaged to ensure it arrives in perfect condition.
- Weight: Approximately 75 kg
- Dimensions: 600mm (Width) x 500mm (Depth) x 1600mm (Height)
Shop Today & Receive Your Delivery Across the UAE!
Invest in the MAKEN 19-Inch Payment Terminal Kiosk today and transform your checkout process. Our reliable delivery service ensures that your kiosk is delivered promptly and ready for installation.
Best Price Guarantee
We offer competitive pricing on the MAKEN Payment Terminal Kiosk. If you find a lower price elsewhere, we'll match it to ensure you receive the best value.
After Sales Support
Our dedicated support team is here to assist with any post-purchase inquiries or setup assistance you might need. Contact us for expert guidance and technical support.
Request for Customer Reviews and Testimonials
If you have used the MAKEN 19-Inch Payment Terminal Kiosk, we encourage you to share your experience. Your feedback helps us improve and guides others in making informed decisions.
Stock Availability
For the latest information on stock availability or to inquire about bulk orders, please contact our sales team directly.
Get in Touch
Need more information on the MAKEN 19-Inch Payment Terminal Kiosk or other automated solutions? Contact our customer service team today for personalized advice and support tailored to your business needs.
Disclaimer
Please note that all information regarding the MAKEN 19-Inch Payment Terminal Kiosk is for general purposes only and may change without notice. While we strive for accuracy, discrepancies may occur. We recommend verifying all product details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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