NEOTECH
MAKEN 21.5 Inch Touch Self-Serve Terminal Kiosk Automatic Scan Document Self-Service Payment Kiosks For Hospital/Bank
MAKEN 21.5 Inch Touch Self-Serve Terminal Kiosk Automatic Scan Document Self-Service Payment Kiosks For Hospital/Bank
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline document handling and payments in hospitals and banks with the MAKEN 21.5-inch Touch Self-Serve Terminal Kiosk. Featuring automatic scanning and intuitive touch controls.
Overview:
The MAKEN 21.5-Inch Touch Self-Serve Terminal Kiosk is designed to facilitate seamless document scanning and payment processes in demanding environments such as hospitals and banks. This kiosk combines high-tech functionality with user-friendly features, enabling efficient self-service operations to reduce wait times and improve service delivery.
Product Description:
This sophisticated kiosk features a large 21.5-inch touchscreen interface that provides clear instructions and responsive interaction for users, making it ideal for busy public settings. Equipped with advanced document scanning capabilities, it efficiently processes forms, checks, and other paperwork, directly integrating with hospital or bank systems for real-time data capture and transaction processing.
Key Features:
- 21.5-Inch Touchscreen Display: Offers users a bright, clear view and interactive experience for easy navigation.
- Automatic Document Scanner: Integrated scanner quickly captures and processes documents, speeding up transaction times.
- Robust Payment Solutions: Supports multiple payment methods including credit/debit cards and mobile payments.
- Secure Data Handling: Features state-of-the-art security protocols to ensure user data protection and privacy.
- Durable Build: Engineered to withstand heavy use in public areas, ensuring longevity and reliability.
Product Quality and Performance:
Constructed from durable materials, the MAKEN kiosk is built to last. Its high-performance scanner and processor ensure fast and accurate data capture and transaction processing. The touchscreen is made from tempered glass to resist scratches and impacts, making it suitable for high-traffic areas.
Specifications:
- Resolution: Full HD (1920x1080) for crystal clear display quality.
- Connectivity: Includes Ethernet, Wi-Fi, and Bluetooth options for comprehensive networking solutions.
- Operating System Compatibility: Works with various operating systems to ensure seamless integration with existing systems.
- Material: Industrial-grade metals and plastics for enhanced durability and stability.
- Dimensions: Compact design to fit easily in hospital and bank lobbies without overwhelming space.
Purpose of Use:
Ideal for hospitals and banks where quick, accurate document processing and payment handling are crucial. It helps streamline operations by allowing customers to complete routine tasks such as bill payments, form submissions, and account updates independently.
How to Use:
Users can interact directly with the touchscreen to select services. Documents can be inserted into the scanner for automatic processing. Payments can be made via integrated payment terminals that accept various forms of payment. Staff can remotely monitor and manage transactions and services offered through the kiosk.
Supported OS/Application/Industries:
While tailored for hospitals and banking sectors, this kiosk is also suitable for any industry that requires efficient document handling and payment processing, including government offices and large corporate environments.
Benefits & Compatibility:
- Increased Operational Efficiency: Reduces the need for staff to handle routine transactions and inquiries.
- Enhanced Customer Experience: Minimizes wait times and allows for quicker service delivery.
- Cost-Effective: Reduces labor costs by automating standard tasks and improving transaction speeds.
- Secure and Compliant: Ensures compliance with industry-specific regulations concerning data security and privacy.
Warranty and FAQs:
Comes with a one-year warranty that covers technical malfunctions and defects. An extensive FAQ section is available to assist with operational guidance and troubleshooting.
Packaging/Weight/Dimension:
Ships in secure, protective packaging to prevent damage during transport. Easy-to-follow installation instructions and tools are included for quick setup.
Shop Today & Receive Your Delivery:
Available for immediate purchase, this kiosk can be delivered swiftly to your facility, ensuring quick deployment and integration into your service operations.
Best Price Guarantee:
We offer competitive pricing and a price match guarantee, ensuring you receive the best deal for your new technology investment.
After Sales Support:
Our dedicated customer support team is available to assist with any installation or operational issues, ensuring your kiosk is functional and effective from the start.
Request for Customer Reviews and Testimonials:
We value customer feedback and encourage you to share your experiences to help us improve our products and assist other businesses in making informed decisions.
Stock Availability:
Please contact our sales team to check stock availability and discuss potential bulk purchases or custom configurations.
Get in Touch:
For more detailed information or specific inquiries about the MAKEN 21.5-Inch Touch Self-Serve Terminal Kiosk, please contact our customer service team. We're committed to providing expert advice and tailored solutions to meet your business needs.
Disclaimer:
All information regarding the MAKEN Self-Serve Terminal Kiosk is for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.