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NEOTECH

MAKEN 19Inch Payment Terminal Kiosk Automated Machines Selfservice Checkout Supermarket Equipment Self Checkout Payment

MAKEN 19Inch Payment Terminal Kiosk Automated Machines Selfservice Checkout Supermarket Equipment Self Checkout Payment

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your supermarket checkout process with MAKEN's 19-Inch Automated Payment Terminal Kiosk. Enhance customer satisfaction with fast, self-service transactions.


Overview:

The MAKEN 19-Inch Payment Terminal Kiosk is an advanced self-service checkout solution designed to enhance efficiency and customer experience in supermarkets and retail stores. This automated machine enables customers to complete purchases quickly and conveniently, reducing wait times and increasing transaction speeds.

Product Description:

Equipped with a 19-inch touchscreen interface, this payment terminal kiosk offers an intuitive user experience, guiding customers through each step of the checkout process. Its compact design allows for easy placement within various retail environments without requiring significant space. The kiosk supports multiple payment methods, including credit cards, debit cards, and mobile payments, ensuring flexibility for all users.

Key Features:

  • 19-Inch Touchscreen Display: Provides a clear and responsive interface for easy navigation during checkout.
  • Multiple Payment Options: Accepts various forms of payment to accommodate different customer preferences.
  • Automated Scanning: Integrated scanners swiftly read product barcodes, speeding up the transaction process.
  • Durable Construction: Built to withstand high usage in busy retail settings.
  • Security Features: Equipped with advanced security protocols to protect customer information and prevent fraud.

Product Quality and Performance:

The MAKEN kiosk is constructed from high-grade materials designed to endure continuous use. Its software and hardware components are optimized for quick response and reliability, ensuring that the system remains operational even during peak hours, thus maintaining a steady flow at checkout points.

Specifications:

  • Resolution: 1280x1024, ensuring clarity in display for all users.
  • Connectivity: Features Ethernet, Wi-Fi, and Bluetooth capabilities for seamless network integration.
  • Operating System: Compatible with leading retail software, offering versatility in application and use.
  • Material: Robust metal and plastic composite for enhanced durability and stability.
  • Dimensions: Specifically designed to be space-efficient while offering full functionality.

Purpose of Use:

This payment kiosk is ideal for supermarkets, hypermarkets, and large retail stores looking to reduce human resource dependency and streamline the checkout process. It’s particularly beneficial during high-traffic periods, such as holidays and weekends.

How to Use:

Customers can scan items at the kiosk’s barcode reader, follow on-screen instructions to verify their purchase, choose their preferred payment method, and complete the transaction independently. The kiosk prints out a receipt upon completion, allowing for a complete self-service experience.

Supported OS/Application/Industries:

Designed primarily for the retail industry, this kiosk is suitable for any business that requires efficient, self-service payment solutions, including grocery stores, department stores, and specialty shops.

Benefits & Compatibility:

  • Enhanced Customer Experience: Reduces queue lengths and wait times, improving overall satisfaction.
  • Increased Efficiency: Automates the payment process, allowing for more transactions in less time.
  • Reduced Labor Costs: Minimizes the need for multiple cashiers, optimizing operational expenses.
  • Security and Reliability: Provides secure transactions with built-in safeguards against data breaches.

Warranty and FAQs:

Comes with a one-year warranty covering parts and labor for defects. An extensive FAQ section is available to help users and administrators understand setup, daily operations, and troubleshooting.

Packaging/Weight/Dimension:

The kiosk is securely packaged to prevent damage during shipping, with detailed installation instructions included for quick setup.

Shop Today & Receive Your Delivery:

Available for immediate purchase, the MAKEN 19-Inch Payment Terminal Kiosk can be shipped swiftly to your location, allowing for a quick enhancement to your retail operations.

Best Price Guarantee:

We offer competitive pricing and a price match guarantee, ensuring you receive the best value for your investment.

After Sales Support:

Our dedicated customer support team is available to assist with any installation or operational issues, ensuring your kiosk is functional and effective from the start.

Request for Customer Reviews and Testimonials:

We encourage feedback from our customers to help us improve our products and assist other businesses in making informed decisions.

Stock Availability:

Please contact our sales team to check stock availability and discuss potential bulk purchases or custom configurations.

Get in Touch:

For more detailed information or specific inquiries about the MAKEN 19-Inch Payment Terminal Kiosk, please contact our customer service team. We're committed to providing expert advice and tailored solutions to meet your business needs.

Disclaimer:

All information regarding the MAKEN Payment Terminal Kiosk is for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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