NEOTECH
MAKEN 21.5 Inch Advertising Display Screen Touch Screen Order POS Payment Kiosk Self Service Checkout Kiosk
MAKEN 21.5 Inch Advertising Display Screen Touch Screen Order POS Payment Kiosk Self Service Checkout Kiosk
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your customer experience with the MAKEN 21.5-Inch Touch Screen Self-Service Payment Kiosk. Features an integrated advertising display for engaging content and efficient checkout processes. Ideal for retail and hospitality.
Overview
The MAKEN 21.5-Inch Advertising Display Screen Touch Screen Order POS Payment Kiosk is a multifunctional self-service solution designed to streamline the ordering and payment processes while simultaneously serving as a dynamic advertising platform. This kiosk is perfect for businesses looking to modernize their customer interactions and maximize operational efficiencies.
Product Description
This advanced self-service kiosk from MAKEN features a 21.5-inch touch screen that provides a user-friendly interface for quick and easy customer transactions. The integrated advertising display allows businesses to showcase promotions, updates, or informative content, enhancing customer engagement and upselling opportunities. Built for high durability and continuous use, this kiosk is suited for busy retail environments, food services, and any area where customer flow needs to be managed efficiently.
Key Features
- Large 21.5-Inch Touch Screen: Offers clear visuals and responsive touch functionality for a seamless user experience.
- Integrated Advertising Display: Maximizes visibility for promotional content, helping to drive sales and inform customers.
- Robust Self-Service Capabilities: Enables customers to place orders, check out, and process payments independently.
- Secure Transaction Processing: Incorporates the latest security protocols to protect user data and transaction integrity.
- Durable Construction: Designed to withstand the demands of high-traffic areas.
Product Quality and Performance
Constructed with commercial-grade materials, the MAKEN kiosk is built to last. It features a sturdy enclosure that protects internal components from dust, spills, and tampering. The software and hardware integration is optimized for quick response times and reliability, ensuring a smooth customer experience during peak usage periods.
Specifications
- Screen Size: 21.5 inches
- Display Type: Full HD touch screen
- Payment Integration: Compatible with various payment methods including NFC, credit/debit cards, and mobile payments
- Connectivity: Wi-Fi, Ethernet
- Material: High-impact resistant materials
- Dimensions: 550mm x 400mm x 1450mm
Purpose of Use
Ideal for retail stores, supermarkets, quick-service restaurants, and entertainment venues, this kiosk allows businesses to reduce wait times, improve customer service, and leverage dynamic advertising to enhance the consumer experience.
How to Use
Customers can interact with the touch screen to navigate menus, make selections, and complete transactions. The advertising display can be updated remotely to ensure current promotions and information are always featured, maximizing marketing effectiveness.
Supported OS/Application/Industries
This kiosk is versatile enough to be used across various industries that require efficient, self-service ordering and payment solutions, such as hospitality, retail, and entertainment.
Benefits & Compatibility
- Enhanced Customer Experience: Reduces waiting times and allows for personalized interactions.
- Increased Sales: Advertising display drives awareness and promotions, potentially increasing purchase volumes.
- Operational Efficiency: Streamlines the ordering and payment process, allowing staff to focus on other service aspects.
- Flexible Integration: Easily integrates with existing business systems for a unified operation.
Warranty and FAQs
Includes a one-year manufacturer warranty. For support and FAQs, customers are encouraged to visit the company website or contact customer support directly.
Packaging/Weight/Dimension
- Packaging: The kiosk is securely packaged to ensure it arrives in pristine condition.
- Weight: Approximately 50 kg
- Dimensions: 550mm (Width) x 400mm (Depth) x 1450mm (Height)
Shop Today & Receive Your Delivery Across the UAE!
Order the MAKEN 21.5-Inch Self-Service Payment Kiosk today and transform your business operations. Enjoy swift, reliable delivery across the UAE.
Best Price Guarantee
We offer the best price for our high-quality kiosks. Find a lower price elsewhere? We'll match it to ensure you get the best deal possible.
After Sales Support
Our dedicated support team is available to help with installation, setup, or any operational queries you may have. We ensure your kiosk is running smoothly and efficiently.
Request for Customer Reviews and Testimonials
We value customer feedback! If you've used the MAKEN 21.5-Inch Kiosk, please share your experiences to help us improve and guide other customers.
Stock Availability
Contact our sales team directly for the most up-to-date information on stock levels and bulk order options.
Get in Touch
For more information about the MAKEN 21.5-Inch Advertising Display Screen Touch Screen Order POS Payment Kiosk or other products, contact our customer service team for expert advice and personalized support.
Disclaimer
All information about the MAKEN 21.5-Inch Touch Screen Self-Service Payment Kiosk is intended for general informational purposes only and is subject to change without notice. While we strive for accuracy, discrepancies can occur, and we recommend verifying all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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