NEOTECH
MAKEN Desktop POS Kiosk Touchscreen 21.5 Inch Automatic Self Payment Machine Food Ordering Kiosks With Printer
MAKEN Desktop POS Kiosk Touchscreen 21.5 Inch Automatic Self Payment Machine Food Ordering Kiosks With Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your service with the MAKEN 21.5" Self-Service Payment Kiosk. Ideal for fast food and quick-service restaurants. Features an integrated printer for immediate receipt printing. Shop now!
Overview:
Elevate your customer service with the MAKEN Desktop POS Kiosk. This 21.5-inch touchscreen kiosk is designed to facilitate automatic self-payments and food ordering, making it an essential addition to any fast-paced dining environment. Equipped with a built-in printer, it ensures a seamless transaction from order to receipt.
Product Description:
The MAKEN 21.5" Touchscreen Kiosk is your solution for modernizing customer interactions in fast food, cafés, and quick-service restaurants. This self-service kiosk allows customers to browse menus, place orders, and pay, all from a single point of interaction, reducing wait times and improving customer satisfaction.
Key Features:
- 21.5-Inch Touchscreen: Large, intuitive display for easy navigation.
- Integrated Thermal Printer: Instantly prints receipts, enhancing customer convenience.
- Robust Software Compatibility: Supports various POS applications for seamless integration.
- Durable Construction: Built to withstand high usage in public settings.
Product Quality and Performance:
Designed with reliability in mind, the MAKEN POS Kiosk operates flawlessly under continuous use, ensuring that your service remains swift and efficient. Its high-quality components guarantee longevity, even in demanding environments.
Specifications:
- Screen Size: 21.5 inches
- Resolution: 1920 x 1080
- Printer Type: Integrated thermal printer
- Dimensions: 23" x 14" x 10"
- Weight: 25 lbs
Purpose of Use:
This kiosk is perfect for restaurants looking to reduce personnel costs and streamline ordering processes. It allows customers to independently manage their dining experience from ordering to payment, which not only speeds up service but also enhances overall satisfaction.
How to Use:
Simply power up the kiosk, follow the on-screen instructions to connect it to your network, and load it with your digital menu. Customers can touch the screen to start their order, customize their food choices, and complete payment via integrated card processing.
Supported OS/Application/Industries:
Suitable for the hospitality industry, particularly in settings like fast food joints, cafés, and casual dining restaurants. Compatible with most POS software tailored for food service.
Benefits & Compatibility:
With the MAKEN kiosk, you can expect not just operational efficiency but also improved customer engagement. It reduces human error in orders and speeds up the payment process, all while being compatible with leading payment processors and POS software.
Warranty and FAQs:
Enjoy a one-year warranty that covers all technical aspects of the kiosk. For more detailed support, visit our FAQs section on the NEOTECH website, which provides insights into setup, troubleshooting, and maintenance.
Packaging/Weight/Dimension:
The kiosk is securely packaged to prevent damage during shipping, weighing 25 lbs and measuring 23" x 14" x 10". Its compact design ensures it fits well in any service area without taking up much space.
Shop Today & Receive Your Delivery Across the UAE!
Order the MAKEN 21.5" POS Kiosk today for enhanced customer service. Our reliable delivery service across the UAE ensures your kiosk arrives ready for immediate setup and use.
Best Price Guarantee:
NEOTECH provides the most competitive prices for quality self-service kiosks. Find a lower price elsewhere? We'll match it.
After Sales Support:
Our dedicated support team is available to ensure your satisfaction with the MAKEN kiosk. We're here to help with any post-purchase inquiries or technical issues.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the MAKEN POS Kiosk to help us improve and inform others about its benefits.
Stock Availability:
Before placing your order, contact us to confirm the availability of the MAKEN POS Kiosk. It is generally ready for shipment within 10-15 working days from order confirmation.
Get in Touch:
For more information or assistance with the MAKEN POS Kiosk, please reach out. Our experts are ready to support your business needs.
Disclaimer:
Information about the MAKEN POS Kiosk on the NEOTECH website is for general informational purposes and may change without notice. While we strive for accuracy, we do not guarantee the completeness or timeliness of information. Please verify details with our sales team before making a purchase. Specifications, availability, and prices are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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