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NEOTECH

MAKEN Restaurant 21.5 Inch menu display self ordering machine self service kiosk countertop

MAKEN Restaurant 21.5 Inch menu display self ordering machine self service kiosk countertop

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Upgrade your restaurant's efficiency with the MAKEN 21.5-Inch Countertop Self-Ordering Kiosk. Streamline orders with an interactive menu display designed for quick and easy customer use.

Overview:

Enhance the dining experience and operational efficiency of your restaurant with the MAKEN Restaurant 21.5 Inch Menu Display Self-Ordering Machine. This countertop self-service kiosk allows customers to view the menu, make selections, and place orders independently, reducing wait times and increasing customer satisfaction.

Product Description:

The MAKEN Restaurant 21.5-Inch Menu Display Self-Ordering Machine is designed for ease of use and efficiency. Positioned conveniently on countertops, this kiosk features a large, interactive touch screen that displays vibrant menu items and offers intuitive navigation. Customers can explore menu options, customize orders, and complete transactions directly at the kiosk, facilitating a seamless self-service process that enhances throughput and minimizes queue length.

Key Features:

  • 21.5-Inch Touch Screen: Offers clear, responsive interaction for a user-friendly ordering experience.
  • Customizable Menu Display: Easily update and manage menu items to reflect daily specials, promotions, or changes.
  • Integrated Payment System: Supports multiple payment options including credit cards, NFC for mobile payments, and more.
  • Compact Countertop Design: Maximizes space utilization while providing full functionality.

Product Quality and Performance:

Constructed with commercial-grade materials, the MAKEN kiosk is built to withstand the demands of a busy restaurant environment. The high-definition display ensures optimal visibility in various lighting conditions, while the touch screen interface provides quick and reliable responsiveness to user interactions.

Specifications:

  • Operating System: Customizable, supports various platforms for seamless integration with POS systems.
  • Display: 21.5-inch full HD touch screen
  • Connectivity: Wi-Fi, Ethernet, optional Bluetooth
  • Payment Options: EMV compliant, supports NFC and traditional payment methods
  • Dimensions: Designed to fit on standard countertops with minimal footprint.

Purpose of Use:

This self-ordering kiosk is perfect for fast casual restaurants, cafes, and any dining establishment looking to streamline their service model. It empowers customers to control their ordering process, from selection to payment, enhancing the overall dining experience and operational efficiency.

How to Use:

Customers can begin their order by interacting with the touch screen, browsing through the digital menu, and selecting their food and drink choices. Customization options allow for personalization of orders, and the integrated payment system enables immediate transaction completion.

Supported OS/Application/Industries:

Ideal for the hospitality industry, this kiosk supports various operating systems and can integrate with existing restaurant management systems to ensure smooth operations and data synchronization.

Benefits & Compatibility:

  • Enhanced Customer Experience: Reduces perceived wait times and allows customers to explore menu options at their own pace.
  • Increased Order Accuracy: Minimizes human error by capturing customer orders directly through the interactive system.
  • Improved Operational Efficiency: Frees up staff to focus on food preparation and customer service.

Warranty and FAQs:

Includes a one-year manufacturer warranty covering parts and labor. Extensive FAQs and support resources are available on the NEOTECH website or through direct customer service inquiries.

Packaging/Weight/Dimension:

The kiosk is securely packaged to ensure it arrives in perfect condition and is ready for immediate use upon delivery. Its compact design is ideal for countertop installation, with specific dimensions provided to accommodate standard setups.

Shop Today & Receive Your Delivery Across the UAE!

Order the MAKEN Restaurant 21.5-Inch Self-Ordering Kiosk today and transform your restaurant's service delivery. Our reliable delivery ensures a quick setup so you can enhance customer interactions and operational efficiency without delay.

Best Price Guarantee:

NEOTECH guarantees competitive pricing on our high-quality kiosk solutions. Find a lower price elsewhere? We'll match it.

After Sales Support:

Our dedicated support team is available to assist with any post-purchase inquiries, ensuring that your kiosk operates flawlessly and meets your business needs.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the MAKEN kiosk to help us continually improve and provide insights for other businesses considering our solutions.

Stock Availability:

Please contact us to confirm stock availability before placing your order. The MAKEN kiosk is typically ready for dispatch within 10-15 working days after order confirmation.

Get in Touch:

For more detailed information or assistance with the MAKEN Restaurant 21.5-Inch Menu Display Self-Ordering Machine, please reach out to our customer service team. We are here to ensure your business thrives with innovative technology solutions.

Disclaimer:

All information regarding the MAKEN Restaurant 21.5-Inch Self-Ordering Kiosk on the NEOTECH website is for general informational purposes only and is subject to change. We strive to ensure accuracy but cannot guarantee the completeness or timeliness of the information. Always verify product details with our sales team before making a purchase. Specifications and availability may change without notice

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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