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NEOTECH

MAKEN Countertop Restaurant 24 Inch Touch Screen Cashless Self Order Kiosk POS Terminal

MAKEN Countertop Restaurant 24 Inch Touch Screen Cashless Self Order Kiosk POS Terminal

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your restaurant's ordering process with the MAKEN 24-Inch Countertop Touch Screen Cashless Self Order Kiosk. Enhance customer experience with quick, intuitive self-service.


Overview:

The MAKEN Countertop Restaurant 24-Inch Touch Screen Cashless Self Order Kiosk POS Terminal is designed to modernize and streamline the ordering process in fast-paced restaurant environments. This innovative solution allows customers to place their orders through an interactive touch screen interface, reducing wait times and improving order accuracy.

Product Description:

Featuring a 24-inch high-definition touch screen, this POS terminal offers customers a user-friendly interface for browsing menus, customizing orders, and making payments without the need for physical cash. The sleek, compact design makes it ideal for placement on countertops in restaurants, cafes, and fast food outlets where space is at a premium but efficiency is required.

Key Features:

  • 24-Inch HD Touch Screen: Provides clear, vibrant displays of menu items and easy navigation.
  • Cashless Payment Integration: Supports various forms of electronic payment, including credit cards, debit cards, and mobile wallets.
  • Customizable Interface: Allows for menu customization and branding to enhance the user experience.
  • Robust Construction: Built to withstand high usage in commercial settings.
  • Energy Efficient: Designed to use minimal power, reducing operational costs.

Product Quality and Performance:

The MAKEN Self Order Kiosk is engineered for durability and reliability. The touch screen is made from tough, scratch-resistant glass suitable for continuous public use. It operates smoothly under various lighting conditions, ensuring that the display remains readable and attractive at all times.

Specifications:

  • Material: Premium metal and glass for durability and aesthetics.
  • Dimensions: Compact and space-efficient, perfect for countertop placement.
  • Connectivity: Includes options for Wi-Fi and Ethernet, ensuring reliable and continuous service.
  • Software Compatibility: Compatible with leading POS software for seamless integration into existing systems.

Purpose of Use:

This kiosk is ideal for any dining establishment looking to reduce overhead and enhance the dining experience. It's particularly effective in quick-service restaurants, casual dining establishments, and cafes looking to reduce queue lengths and improve customer satisfaction.

How to Use:

Install the kiosk on a restaurant countertop or another stable surface accessible to customers. Customers can interact directly with the kiosk to explore menu options, make selections, and pay for their orders electronically. The system provides visual and text prompts to guide users through the order process, making it accessible for everyone.

Supported OS/Application/Industries:

While designed for the restaurant industry, this versatile kiosk can also be adapted for use in retail, cinemas, and other sectors where self-service can enhance customer experience and operational efficiency.

Benefits & Compatibility:

  • Increased Efficiency: Accelerates the ordering process and reduces the strain on staff during peak hours.
  • Improved Customer Experience: Offers customers control over their orders, reducing errors and increasing satisfaction.
  • Reduced Operational Costs: Minimizes the need for front-of-house labor, allowing resources to be allocated elsewhere.
  • Enhanced Hygiene: Promotes a contactless ordering process which is particularly valuable in post-pandemic environments.

Warranty and FAQs:

Comes with a one-year manufacturer warranty covering defects and technical issues. FAQs provide guidance for setup, daily operation, and troubleshooting.

Packaging/Weight/Dimension:

Ships in protective packaging to ensure it arrives in perfect condition, ready for immediate use. Packaging includes a detailed installation guide.

Shop Today & Receive Your Delivery:

Available for immediate order, this self-order kiosk can be shipped promptly to your location, allowing you to enhance your service capabilities without delay.

Best Price Guarantee:

We offer competitive pricing and a price match guarantee, ensuring you receive the best value for your investment.

After Sales Support:

Our customer support team is available to assist with any setup or operational concerns, ensuring your kiosk is functional and effective from the start.

Request for Customer Reviews and Testimonials:

We value feedback from our users and encourage you to share your experience to help us improve and assist other businesses in making informed decisions.

Stock Availability:

Please contact our sales team to check stock availability and discuss potential bulk purchases or custom configurations.

Get in Touch:

For more detailed information or specific inquiries about the MAKEN 24-Inch Countertop Restaurant Touch Screen Cashless Self Order Kiosk, please contact our customer service team. We're committed to providing expert advice and tailored solutions to meet your business needs.

Disclaimer:

All information regarding the MAKEN Self Order Kiosk is for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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