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NEOTECH

MAKEN Security Floor Standing Self Service Ordering Kiosk Stand 21.5 Inch Touch Screen Payment Kiosk

MAKEN Security Floor Standing Self Service Ordering Kiosk Stand 21.5 Inch Touch Screen Payment Kiosk

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Enhance customer autonomy and streamline operations with the MAKEN Security Floor Standing 21.5-Inch Touch Screen Self-Service Ordering Kiosk. Ideal for fast, secure transactions in any business environment.


Overview

The MAKEN Security Floor Standing Self-Service Ordering Kiosk is designed to provide a secure and efficient transactional experience for customers, featuring a 21.5-inch touch screen for easy navigation. This robust unit is perfect for fast-paced environments like retail stores, food courts, and cinemas, offering users a quick way to order and pay without staff assistance.

Product Description

This advanced kiosk from MAKEN integrates a large 21.5-inch touch screen that supports intuitive interactions with high-resolution displays, making it easy for customers to browse menus, select products, and complete payments. Built to ensure security and durability, it includes a rugged enclosure and a stable floor-standing design to withstand public use. The kiosk also features advanced payment technology options, including NFC and card payments, to facilitate a wide range of transaction types.

Key Features

  • 21.5-Inch Touch Screen: Offers a user-friendly interface with clear, bright visuals.
  • Floor Standing Design: Ensures stability and security in high-traffic areas.
  • Advanced Payment Options: Supports NFC, credit cards, and mobile payments for versatile transaction handling.
  • Durable Construction: Built with high-grade materials to resist wear and tear in public settings.
  • Integrated Security Features: Includes lockable compartments and data security measures to protect sensitive information.

Product Quality and Performance

The MAKEN Floor Standing Kiosk is engineered to perform reliably in demanding commercial environments. Its touch screen is made from tempered glass to resist scratches and impacts, and the software is optimized for quick response times, ensuring a seamless user experience. Regular software updates maintain security features and functionality to meet evolving business needs.

Specifications

  • Screen Size: 21.5 inches
  • Display Resolution: 1920 x 1080 (Full HD)
  • Operating System: Supports various kiosk-oriented OS configurations
  • Connectivity: Wi-Fi, Bluetooth, Ethernet
  • Material: Robust metal frame with high-durability glass
  • Dimensions: Width 600mm x Depth 500mm x Height 1700mm

Purpose of Use

Ideal for businesses looking to reduce labor costs and improve customer service efficiency. It's particularly suited for quick-service restaurants, retail checkout areas, and ticketing stations where speed and convenience are priorities.

How to Use

Users can simply approach the kiosk, use the touch screen to navigate through the digital menu, select their items, and choose their preferred payment method to complete the transaction. The intuitive interface guides the user through each step, making it accessible for all age groups and tech skill levels.

Supported OS/Application/Industries

While primarily used in the retail and hospitality industries, this kiosk is adaptable to various other sectors such as entertainment venues, transportation hubs, and healthcare facilities that require robust, self-service solutions.

Benefits & Compatibility

  • Enhanced Customer Experience: Minimizes waiting times and allows for a more personalized shopping experience.
  • Increased Operational Efficiency: Frees up staff to focus on service rather than transactions.
  • Cost Savings: Reduces the need for extensive cashier staff, especially during peak hours.
  • Secure Transactions: Equipped with the latest security technology to ensure safe handling of personal and payment data.

Warranty and FAQs

Comes with a two-year warranty that covers hardware malfunctions and software issues. For more detailed support and FAQs, please visit our website or contact our customer support directly.

Packaging/Weight/Dimension

  • Packaging: Securely packaged to ensure it arrives in pristine condition.
  • Weight: Approximately 50 kg
  • Dimensions: 600mm x 500mm x 1700mm

Shop Today & Receive Your Delivery Across the UAE!

Order your MAKEN Security Floor Standing 21.5-Inch Self-Service Kiosk today to enhance operational efficiency and customer satisfaction. Our reliable delivery service ensures a swift and hassle-free installation.

Best Price Guarantee

We offer competitive pricing on our kiosks. Find a lower price elsewhere? We'll match it, ensuring you get the best deal possible.

After Sales Support

Our dedicated support team is available to assist with any setup or operational queries you may have, ensuring your kiosk is always performing at its best.

Request for Customer Reviews and Testimonials

If you have used the MAKEN Security Floor Standing Kiosk, we encourage you to share your experience. Your feedback helps us improve and assists other businesses in making informed decisions.

Stock Availability

For the most current availability information or to inquire about bulk orders, please contact our sales team directly.

Get in Touch

Need more information about the MAKEN 21.5-Inch Self-Service Ordering Kiosk or other products? Contact our customer service team for expert advice and personalized support tailored to your business needs.

Disclaimer

All content provided is for informational purposes only and subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability may change. Verify details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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