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NEOTECH

MAKEN 27"/32" Dual-screen vertical ordering standalone restaurant self service kiosk android

MAKEN 27"/32" Dual-screen vertical ordering standalone restaurant self service kiosk android

Regular price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your restaurant's ordering process with the MAKEN dual-screen 27"/32" vertical self-service kiosk. Equipped with Android OS for seamless, standalone operation. Improve customer flow and satisfaction today!


Overview:

Introduce a new level of efficiency and customer interaction in your restaurant with the MAKEN dual-screen 27"/32" vertical ordering kiosk. This standalone unit, powered by Android, offers intuitive self-service that speeds up ordering while reducing wait times.

Product Description:

The MAKEN dual-screen vertical ordering kiosk is a game-changer for restaurants looking to modernize their customer service approach. Featuring two large screens that can display menu items and promotions simultaneously, this kiosk allows for dynamic interaction with customers. The standalone design, equipped with Android OS, ensures easy integration into any restaurant setting, providing a reliable and user-friendly interface that enhances the ordering experience.

Key Features:

  • Dual-Screen Display: 27" and 32" screens offer ample space for menu browsing and promotional content.
  • Android Operating System: Provides a stable and customizable platform for kiosk applications.
  • Standalone Unit: No additional hardware needed for operation.
  • Vertical Orientation: Space-saving design perfect for tight restaurant layouts.

Product Quality and Performance:

Built with commercial-grade components, the MAKEN kiosk is designed to withstand continuous use in busy restaurant environments. The touch screens are responsive and durable, ensuring that they can handle the high volume of user interactions typical in a fast-paced setting.

Specifications:

  • Screen Sizes: 27" and 32"
  • Display Type: LED Backlit, Capacitive Touch
  • Operating System: Android
  • Orientation: Vertical
  • Features: Dual Display, Wi-Fi Connectivity
  • Dimensions: 1600mm x 600mm x 400mm
  • Weight: 65 kg

Purpose of Use:

Ideal for fast-casual restaurants, cafes, and food courts where quick service and efficient space utilization are paramount. The kiosk facilitates a smooth flow of orders, allowing customers to self-serve and reducing the burden on staff.

How to Use:

Power on the kiosk, and it's ready for use. Customers can touch the screen to start their order, select their food and beverage choices, customize their order, and pay directly through the integrated payment system. The second screen can display order details or promotional material during the ordering process.

Supported OS/Application/Industries:

This kiosk supports various applications tailored for the food service industry and can integrate with most POS systems that run on Android, making it versatile for different types of food establishments.

Benefits & Compatibility:

  • Improved Order Accuracy: Reduces human error by allowing customers to directly input their choices.
  • Increased Sales: Utilizes the second screen for promotions and upsells, enhancing sales opportunities.
  • Customer Engagement: Interactive ordering process that engages customers, leading to a more satisfying experience.

Warranty and FAQs:

Comes with a one-year manufacturer warranty. FAQs available on our website provide assistance on setup, operation, and troubleshooting to maximize the kiosk’s effectiveness.

Packaging/Weight/Dimension:

The kiosk is securely packaged to ensure it arrives in pristine condition. It stands 1600mm tall, 600mm wide, and 400mm deep, weighing approximately 65 kg, designed for stability and ease of installation.

Shop Today & Receive Your Delivery Across the UAE!

Enhance your restaurant's service today by ordering the MAKEN dual-screen kiosk. We offer dependable delivery services throughout the UAE, ensuring a smooth setup from the moment you place your order.

Best Price Guarantee:

We monitor our competitors to ensure you always receive the best price with us. If you find a lower price for the same model, we'll match it.

After Sales Support:

Our team is committed to providing exceptional after-sales support. Should you encounter any issues or have questions about the kiosk, our specialists are ready to assist you.

Request for Customer Reviews and Testimonials:

If our MAKEN kiosk has transformed your service experience, we would appreciate your feedback. Please leave a review and help others benefit from your insights.

Stock Availability:

Before placing your order, contact us to verify the availability of the MAKEN dual-screen kiosk. Delivery times may vary, generally within 10-15 working days, depending on current stock levels.

Get in Touch:

For more information about the MAKEN dual-screen kiosk or to address any inquiries, don't hesitate to contact our customer service. We're here to ensure you get all the support you need for a successful integration.

Disclaimer:

All information about the MAKEN dual-screen kiosk is intended for general informational purposes only and may change. We strive for accuracy but cannot guarantee that all details are complete or up-to-date. Images are for illustration purposes only and may not accurately represent the actual product. Verify all specifications with our sales representatives before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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