NEOTECH
MAKEN HD-1816 5B5C high end slide electronic restaurant cash drawer for POS terminal
MAKEN HD-1816 5B5C high end slide electronic restaurant cash drawer for POS terminal
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Equip your restaurant with the MAKEN HD-1816 electronic cash drawer, featuring a high-end slide mechanism, 5 bill slots, and 5 coin compartments. Designed for seamless integration with POS terminals, it enhances efficiency and security. Available now at NEOTECH!
Overview:
The MAKEN HD-1816 5B5C is a top-tier electronic cash drawer designed specifically for the restaurant industry, offering superior durability and functionality. This model includes a high-end slide mechanism that ensures smooth operation, ideal for environments where speed and reliability are crucial.
Product Description:
Maximize the efficiency of your restaurant's POS system with the MAKEN HD-1816 5B5C. This electronic cash drawer is crafted with precision engineering to provide a seamless and reliable user experience. It features five bill slots and five coin compartments, each designed to accommodate various currency sizes. The robust slide mechanism allows for quick and easy access during busy shifts, helping to streamline transactions and reduce wait times.
Key Features:
- High-End Slide Mechanism: Ensures smooth and reliable operation, even under heavy use.
- Durable Construction: Made with high-quality materials to withstand the demands of a busy restaurant.
- 5 Bill Slots and 5 Coin Compartments: Organizes cash efficiently, making it easy to manage change and receipts.
- Electronic Integration: Compatible with most POS terminals, facilitating automatic opening and closing.
- Secure Locking System: Features a key lock for added security, preventing unauthorized access.
Product Quality and Performance:
The MAKEN HD-1816 5B5C is built to last, featuring a metal construction that can handle the continuous opening and closing of daily restaurant operations. The smooth sliding function enhances user satisfaction by ensuring cash can be accessed quickly and securely without any hassle.
Specifications:
- Dimensions: 18" x 16" x 4"
- Material: Heavy-duty steel
- Lock Type: Key lock with multiple locking positions
- Connectivity: RJ11/RJ12 interface for POS connection
- Color: Sleek black finish
Purpose of Use:
Ideal for any restaurant, café, or food service establishment looking for a reliable and efficient way to manage cash transactions. The drawer’s design and functionality support high-volume usage, making it perfect for busy establishments.
How to Use:
Connect the cash drawer to your POS terminal using the RJ11/RJ12 cable to enable automatic opening when transactions are made. Manually lock the drawer with the key when needed for added security.
Supported POS Systems/Applications:
This drawer is designed to integrate smoothly with any POS system that supports an external cash drawer connection via RJ11/RJ12, making it a versatile choice for various electronic point-of-sale setups.
Benefits & Compatibility:
- Enhanced Efficiency: Quick access to bills and coins speeds up transaction times.
- Increased Security: Strong lock and sturdy construction help safeguard cash.
- Ease of Integration: Compatible with existing POS systems for hassle-free setup.
Warranty and FAQs:
MAKEN offers a one-year warranty on the HD-1816 5B5C, covering defects in materials and workmanship. Our FAQ section provides insights into common issues and troubleshooting tips, and our customer service team is ready to assist with any further inquiries.
Shop Today & Receive Your Delivery Across the UAE!
Order your MAKEN HD-1816 5B5C electronic cash drawer today and take advantage of our efficient delivery services across the UAE. Upgrade your restaurant’s cash management system with this reliable, high-performance product.
Best Price Guarantee:
At NEOTECH, we ensure you receive the best price for the MAKEN HD-1816 5B5C. Find a lower price elsewhere, and we'll match it, ensuring you get the best deal.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support for the MAKEN HD-1816 5B5C, ensuring you receive all the help you need for successful integration and operation.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the MAKEN HD-1816 5B5C. Your feedback helps us to continually improve our products and services.
Stock Availability:
Please contact us to confirm the availability of the MAKEN HD-1816 5B5C before placing your order. We strive to maintain our inventory to meet your demands promptly.
Get in Touch:
For more information about the MAKEN HD-1816 5B5C or other inquiries, our expert team is here to assist. Contact us today to ensure you have all the support you need for your business operations.
Disclaimer:
All information on the NEOTECH website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify all details with our sales team before making a purchase, as prices and specifications are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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