NEOTECH
MAKEN 32 inch floor stand fast food touch screen self payment machine self-sevice ordering kiosk
MAKEN 32 inch floor stand fast food touch screen self payment machine self-sevice ordering kiosk
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Speed up service and enhance customer satisfaction with the MAKEN 32-inch Self-Service Ordering and Payment Kiosk. Perfect for fast food environments, this floor stand touch screen kiosk simplifies transactions and reduces wait times.
Overview:
The MAKEN 32-inch Self-Service Ordering and Payment Kiosk is a game-changer for fast food restaurants looking to streamline their service process and improve customer experience. With its large touch screen interface and floor stand design, this kiosk allows for easy ordering and payment, reducing queues and wait times during peak hours.
Product Description:
Optimize your fast food operations with the MAKEN 32-Inch Floor Stand Self-Service Kiosk. Designed to facilitate quick and easy customer interactions, this kiosk features a responsive touch screen that allows customers to browse menus, customize orders, and make payments independently. The floor stand model offers stability and visibility, making it an ideal fit for high-traffic areas within any fast food establishment.
Key Features:
- 32-inch Responsive Touch Screen: Provides a user-friendly interface for efficient order customization and processing.
- Integrated Payment System: Supports various payment methods including credit cards, debit cards, and mobile payments.
- Durable Floor Stand Design: Ensures stability and optimal placement in busy settings.
- Customizable Software: Can be tailored to specific menu offerings and promotional campaigns.
- High-Speed Processing: Equipped with advanced hardware to ensure quick response times and reliable service.
Product Quality and Performance:
Built to withstand constant use in busy restaurant environments, the MAKEN kiosk is made from high-quality materials that are resistant to wear and tear. The touch screen is designed for high-volume interaction and features anti-glare technology for clear visibility in brightly lit conditions. Advanced computing components ensure that each transaction is processed smoothly and swiftly, minimizing downtime and enhancing customer satisfaction.
Specifications:
- Display: 32-inch diagonal, full HD touchscreen
- Connectivity: Wi-Fi, Ethernet, and optional cellular connectivity
- Payment Integration: Compatible with NFC, chip and PIN, and magnetic stripe transactions
- Software: Customizable interface to match restaurant branding and menu configuration
- Security: Equipped with industry-standard data encryption and security protocols
Purpose of Use:
This kiosk is specifically designed for fast food restaurants, cafeterias, and any dining establishment that benefits from rapid order turnover and reduced staff interaction for ordering and payments.
How to Use:
Position the kiosk at strategic points within the restaurant to maximize accessibility and ease of use. Customers can interact directly with the kiosk to place their orders, customize their meals, and complete payments without staff assistance. Regular software updates and maintenance ensure the system remains efficient and aligned with the restaurant’s operational needs.
Supported OS/Application/Industries:
Ideal for the hospitality industry, particularly in quick-service restaurants and casual dining establishments. The system's flexibility also allows for deployment in entertainment venues, malls, and airports.
Benefits & Compatibility:
- Enhanced Customer Experience: Reduces wait times and allows for personalized order customization.
- Increased Efficiency: Frees up staff to focus on food preparation and customer service.
- Greater Accuracy in Orders: Minimizes human error associated with manual order taking.
- Effective Upselling: Programmable prompts to encourage customers to add items or upgrades to their orders.
Warranty and FAQs:
Includes a one-year manufacturer warranty covering parts and labor. For more detailed support and troubleshooting, an extensive FAQ section and technical assistance are available.
Packaging/Weight/Dimension:
Securely packaged to ensure protection during transport, with detailed setup instructions included for easy assembly and installation.
Shop Today & Receive Your Delivery:
Order your MAKEN 32-Inch Self-Service Kiosk today to revolutionize the ordering process in your fast food restaurant. Quick delivery and setup help you get up and running without delay.
Best Price Guarantee:
We offer competitive pricing on our kiosk systems. Find a lower price elsewhere, and we will match it.
After Sales Support:
Our customer support team is ready to assist with any post-purchase questions or issues, ensuring you fully leverage the functionality of your new kiosk.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experience with the MAKEN 32-inch kiosk to help us continue improving our products and services.
Stock Availability:
Please contact us to confirm the availability of the MAKEN 32-inch Self-Service Ordering and Payment Kiosk before placing your order. Typically, this model is available within 10-15 working days after order confirmation.
Get in Touch:
For more information or to place an order for the MAKEN 32-inch Floor Stand Self-Service Kiosk, please contact our customer service team. We are eager to help you enhance your restaurant's efficiency and customer satisfaction.
Disclaimer:
Information regarding the MAKEN 32-inch Self-Service Kiosk is for general purposes only and may change. Always verify product details with our sales team before making a purchase. Images are for illustration purposes only and may not fully represent the actual product. Specifications, availability, and pricing are subject to change without notice
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.