NEOTECH
MAKEN Pos Dual Screen POS Pole Mounts Solution Desktop Pole Mount Solution Monitor Stand For Pos
MAKEN Pos Dual Screen POS Pole Mounts Solution Desktop Pole Mount Solution Monitor Stand For Pos
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your point of sale with MAKEN's Dual Screen Pole Mounts, offering a sleek, space-saving desktop solution for dual monitors, enhancing efficiency and ergonomics at your POS station.
Overview:
The MAKEN POS Dual Screen Pole Mounts are designed to optimize and enhance POS systems with a robust, ergonomic solution for mounting dual screens. Ideal for retail, hospitality, and any commercial setting, these mounts provide a secure, space-efficient way to display multiple monitors at the point of sale, improving functionality and user interaction.
Product Description:
This desktop pole mount solution is engineered to support dual screens, enabling a more organized and efficient workspace. The MAKEN Dual Screen Pole Mounts are perfect for businesses looking to streamline operations at their POS stations. With easy installation and adjustable settings, these mounts offer flexibility and adaptability to fit various monitor sizes and configurations, ensuring optimal viewing angles for both employees and customers.
Key Features:
- Dual Screen Support: Accommodates two monitors, maximizing display capability at the POS.
- Adjustable Configuration: Features extendable and rotatable mounts for perfect screen alignment.
- Sturdy Construction: Built with high-quality materials to ensure stability and durability.
- Space-Saving Design: Minimizes the footprint on your desktop, freeing up valuable counter space.
- Easy Installation: Simple setup with all necessary mounting hardware included.
Product Quality and Performance:
The MAKEN Dual Screen Pole Mounts are crafted from premium materials that ensure long-lasting reliability and performance. Designed to withstand the demands of a busy commercial environment, these mounts secure your monitors firmly, preventing wobble and movement during use.
Specifications:
- Material: High-grade steel and aluminum for enhanced strength and stability.
- Compatibility: Fits most monitors from 10" to 27" with VESA mounting patterns.
- Weight Capacity: Capable of supporting up to 10 kg per arm.
- Height and Angle Adjustment: Fully adjustable for height, tilt, and swivel to provide ergonomic viewing angles.
- Dimensions: Customizable based on pole height and arm extension.
Purpose of Use:
Suitable for any retail, hospitality, or service environment where POS systems are used. These dual screen mounts are ideal for cash registers, ordering stations, or any area where information needs to be clearly displayed for operational efficiency and customer interaction.
How to Use:
Attach the base of the pole mount to a stable surface at your POS station. Secure the monitors onto the VESA mounts on each arm, adjusting the height and angle to meet your specific needs. Ensure cables are neatly managed with built-in cable management features to maintain a clean and organized workspace.
Supported Industries:
These mounts are versatile and can be used in various settings, including retail stores, restaurants, bars, banks, and hotels, where multiple displays are needed to enhance customer service and streamline transactions.
Benefits & Compatibility:
- Enhanced Productivity: Allows employees to manage multiple tasks simultaneously with dual displays.
- Improved Ergonomics: Adjustable settings help reduce neck and eye strain for POS operators.
- Professional Appearance: Offers a neat, organized look at service counters, enhancing the overall customer experience.
- Universal Fit: Compatible with any monitors that adhere to VESA standards.
Warranty and FAQs:
Includes a standard warranty that covers material and manufacturing defects. A comprehensive FAQ section provides guidance on installation, adjustments, and maintenance.
Packaging/Weight/Dimension:
Packaged with all mounting hardware and installation instructions. The package ensures that all components are protected during shipping.
Shop Today & Receive Your Delivery:
Purchase your MAKEN POS Dual Screen Pole Mounts today and improve the functionality and aesthetics of your POS setup. Our reliable delivery services ensure that your product arrives quickly and ready for installation.
Best Price Guarantee:
We offer competitive pricing and a price match guarantee, ensuring you get the best deal for your new POS hardware.
After Sales Support:
Our customer service team is available to assist with any setup or operational questions, ensuring you can maximize the benefits of your new monitor stands.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the MAKEN POS Dual Screen Pole Mounts to help us continue improving our products and services.
Stock Availability:
Please contact us to confirm the availability of the MAKEN Dual Screen Pole Mounts before placing your order, to ensure prompt delivery.
Get in Touch:
For more information or to arrange a product demonstration, please contact our sales team. We are committed to providing tailored solutions to meet your business needs.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Images are for illustration purposes only and may not fully represent the actual product. Verify all details, including specifications and pricing, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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