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NEOTECH

MAKEN 21.5 inch touch screen self service payment self ordering kiosk for fast food McDonald's

MAKEN 21.5 inch touch screen self service payment self ordering kiosk for fast food McDonald's

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Upgrade your fast food experience with the MAKEN 21.5" touch screen self-service ordering kiosk, perfect for streamlined operations and enhanced customer service at outlets like McDonald's.


Overview:

Elevate your fast food service with the MAKEN 21.5-inch touch screen self-service payment and ordering kiosk. This state-of-the-art device empowers customers at fast food establishments like McDonald's to place orders swiftly and efficiently, reducing wait times and improving overall satisfaction.

Product Description:

The MAKEN 21.5-inch kiosk is tailor-made for fast-paced restaurant environments, featuring a user-friendly interface that makes ordering and payment a breeze. Its large, responsive touch screen ensures easy navigation, allowing customers to customize their meals, add extras, and pay directly from the kiosk, all without staff assistance.

Key Features:

  • Responsive 21.5" Touchscreen: Offers easy navigation and vibrant display for menu browsing.
  • Multiple Payment Options: Accepts credit cards, mobile payments, and more for convenient transactions.
  • Durable Construction: Built to withstand heavy daily use in a busy restaurant setting.
  • Customizable Interface: Can be tailored to fit the specific branding and menu items of any fast food chain, like McDonald's.

Product Quality and Performance:

Designed for durability and reliability, the MAKEN 21.5-inch kiosk is constructed with commercial-grade materials to handle the demands of a busy fast food restaurant. It consistently performs well under high usage, ensuring long-term operational efficiency.

Specifications:

  • Screen Type: 21.5" capacitive touch screen
  • Payment Systems: Integrated with options for NFC, RFID, chip and pin, and bill acceptance
  • Dimensions: 55 x 35 x 15 cm
  • Weight: 9 kg

Purpose of Use:

Ideal for fast food chains such as McDonald's looking to enhance customer experience by offering a quick, self-guided ordering process that minimizes queues and wait times at the counter.

How to Use:

Customers can touch the screen to start their order, browse the menu categories, select their desired items, customize their order, and proceed to checkout where they can pay using their preferred method. The kiosk provides visual prompts and instructions throughout, making it accessible for all users.

Supported OS/Application/Industries:

This kiosk is compatible with various POS systems typically used in the fast food industry and supports multiple operating systems, ensuring seamless integration with existing technology platforms.

Benefits & Compatibility:

  • Reduced Wait Times: Significantly decreases customer queuing at peak hours.
  • Enhanced Order Accuracy: Reduces order errors through precise customer selections.
  • Increased Sales: Promotes upselling through visual and prompted menu options.

Warranty and FAQs:

Includes a one-year warranty with extensive support resources available online. FAQs cover everything from setup and daily operation to troubleshooting and updates.

Packaging/Weight/Dimension:

Ships in robust packaging designed to ensure the kiosk arrives in perfect condition. Dimensions and weight are specified for logistical ease and installation planning.

Shop Today & Receive Your Delivery Across the UAE:

Order your MAKEN 21.5" kiosk today for fast delivery throughout the UAE. Get started with enhancing your fast food service in no time.

Best Price Guarantee:

We offer competitive pricing on our kiosks, with a price match guarantee that ensures you get the best value for your investment.

After Sales Support:

Our dedicated team provides superior after-sales support to ensure your kiosk continues to meet your business needs effectively.

Request for Customer Reviews and Testimonials:

We value your input! Please share your experiences using the MAKEN 21.5" kiosk in your fast food operations to help us enhance our offerings.

Stock Availability:

Please contact us before ordering to confirm stock availability. The MAKEN 21.5" kiosk is typically available within 10-15 working days after your order confirmation.

Get in Touch:

For more details or to schedule a live demo, reach out to our knowledgeable sales team. We are here to assist you in selecting the best self-service solutions for your fast food business.

Disclaimer:

All information provided is intended for general informational purposes only and may change without notice. Images are for illustrative purposes and may not exactly depict the product. Verify details like prices and availability with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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