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NEOTECH

MAKEN Android 19 inch self payment kiosk touch screen checkout automated supermarket self checkout kiosk machine

MAKEN Android 19 inch self payment kiosk touch screen checkout automated supermarket self checkout kiosk machine

Regular price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your checkout process with the MAKEN Android 19" self-payment touch screen kiosk. Ideal for supermarkets, this automated machine offers a fast, user-friendly shopping experience.


Overview:

Upgrade your supermarket's checkout system with the MAKEN Android 19-inch self-payment touch screen kiosk. This automated checkout solution is designed to enhance efficiency and customer satisfaction by allowing shoppers to handle transactions quickly and independently.

Product Description:

The MAKEN Android 19-inch self-payment kiosk is a cutting-edge solution equipped with a responsive touch screen interface that supports a wide range of transactions. Built on the Android platform, it offers flexibility and ease of use, with customizable applications tailored to meet the specific needs of your retail environment.

Key Features:

  • Responsive 19" Touch Screen: Provides a clear, interactive user interface for an intuitive shopping experience.
  • Android Operating System: Allows for extensive customization and integration of various applications.
  • Robust Design: Engineered to withstand heavy use in high-traffic supermarket settings.
  • Multiple Payment Options: Supports card payments, mobile pay, and more for complete transactional versatility.

Product Quality and Performance:

The MAKEN kiosk is constructed with high-quality materials designed to endure the demands of a busy retail setting. Its reliability and durability ensure that it can operate smoothly under continuous use, making it a valuable asset for any supermarket.

Specifications:

  • Operating System: Android
  • Display: 19-inch capacitive touch screen
  • Payment Integration: Includes a secure card reader, NFC capability, and QR code reader
  • Dimensions: 50 x 30 x 20 cm
  • Weight: 15 kg

Purpose of Use:

Perfect for supermarkets, hypermarkets, and any retail store where speed and customer autonomy are priorities. This kiosk allows customers to scan items, bag their purchases, and complete payments without staff assistance, reducing queue times and enhancing the overall shopping experience.

How to Use:

Customers can start their transaction by touching the screen to activate the interface, scanning their items, and following prompts to complete the payment using their preferred method. The system provides clear instructions and feedback throughout the process, ensuring a seamless user experience.

Supported Industries:

This self-payment kiosk is ideal for the retail industry, particularly in settings like supermarkets, department stores, and convenience stores looking to modernize their checkout processes.

Benefits & Compatibility:

  • Increased Checkout Speed: Reduces bottlenecks during peak hours by allowing faster self-service.
  • Enhanced Customer Experience: Empowers customers with self-service options, improving satisfaction.
  • Reduced Operational Costs: Decreases the need for checkout staff, allowing redeployment to other customer service roles.

Warranty and FAQs:

Comes with a standard one-year warranty. Comprehensive FAQs are available online to assist with setup, maintenance, and troubleshooting.

Packaging/Weight/Dimension:

The kiosk is securely packaged to ensure it arrives in perfect condition. All packaging details, including weight and dimensions, are provided to facilitate easy installation.

Shop Today & Receive Your Delivery Across the UAE:

Order your MAKEN Android 19" self-payment kiosk today and benefit from quick delivery across the UAE. Transform your checkout experience with this advanced, efficient system.

Best Price Guarantee:

We are committed to offering the best prices for our kiosks. If you find a lower price for a similar product, we will match it.

After Sales Support:

Our dedicated support team is available to help you get the most out of your MAKEN kiosk, providing timely and effective service whenever needed.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the MAKEN kiosk to help us continue to improve our products and services.

Stock Availability:

Please contact us to verify stock availability before placing your order. Our kiosks are typically ready for dispatch within a few working days.

Get in Touch:

For more information or to schedule a demonstration, please contact our sales team. We are eager to assist you in selecting the best self-service solutions for your business needs.

Disclaimer:

All information provided is for general informational purposes only and is subject to change without notice. Images are for illustration purposes and may not accurately represent the actual product. Confirm all details such as prices and specifications with our sales team prior to making a purchase.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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