NEOTECH
ZYWELL ZY307 Restaurant 80mm Wireless WIFI/BT Impresoras Auto Cutter POS Billing Thermal Receipt Printer
ZYWELL ZY307 Restaurant 80mm Wireless WIFI/BT Impresoras Auto Cutter POS Billing Thermal Receipt Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your restaurant's POS with the ZYWELL ZY307, an 80mm thermal receipt printer featuring wireless connectivity, Bluetooth, and an automatic cutter for efficient billing.
Overview:
Optimize your restaurant's billing process with the ZYWELL ZY307 Thermal Receipt Printer. This device offers advanced wireless capabilities, including WiFi and Bluetooth connectivity, making it an ideal choice for modern, fast-paced restaurant environments. The built-in auto cutter further enhances operational efficiency by providing clean, quick cuts for each receipt.
Product Description:
The ZYWELL ZY307 is a high-performance 80mm thermal receipt printer designed to meet the needs of busy restaurants. It supports both WiFi and Bluetooth connections, allowing seamless integration with various POS systems without the clutter of wires. The auto cutter feature ensures that each receipt is neatly trimmed, reducing paper jams and maintenance issues.
Key Features:
- Wireless Connectivity: Equipped with both WiFi and Bluetooth for versatile POS setups.
- Auto Cutter: Automatically trims receipts for a professional look and improved customer experience.
- Thermal Printing Technology: Offers fast and clear printing without the need for ink or toner.
- Compact Design: Ideal for tight spaces, maximizing counter space without sacrificing functionality.
- Robust Build: Designed to withstand the demands of a busy restaurant environment.
Product Quality and Performance:
The ZYWELL ZY307 is crafted from durable materials that can handle the high volume and fast pace of restaurant operations. Its thermal printing mechanism is reliable and efficient, ensuring high-quality receipts with minimal noise and maintenance.
Specifications:
- Printing Method: Direct thermal
- Paper Width: 80mm
- Print Speed: Up to 250 mm/sec
- Connectivity: WiFi, Bluetooth
- Features: Auto cutter
- Dimensions: 145 x 195 x 148 mm
- Weight: 1.5 kg
Purpose of Use:
This printer is specifically designed for restaurants that require efficient, high-volume receipt printing. It's also well-suited for cafes, fast food outlets, and any other hospitality venues that benefit from quick, wireless printing solutions.
How to Use:
Set up the printer by connecting it to your network via WiFi or pairing it with your POS system through Bluetooth. Load the thermal paper roll, and it is ready to receive print commands. The auto cutter will activate after each print, providing clean and consistent cuts.
Supported Industries:
Ideal for the hospitality industry, especially in settings where quick service and efficient customer transactions are crucial. It is particularly beneficial for restaurants, cafes, and bars looking to streamline their POS operations.
Benefits & Compatibility:
- Increased Efficiency: Wireless connectivity allows for flexible placement and reduces the mess of cables.
- Enhanced Customer Service: Fast printing speeds and automatic cutting reduce wait times and enhance the overall customer experience.
- Ease of Maintenance: The thermal print head and auto cutter require minimal maintenance, ensuring reliable operation.
Warranty and FAQs:
Comes with a one-year warranty that covers defects in materials and workmanship. Extensive FAQs and troubleshooting guides are available online to help with common issues and setup inquiries.
Packaging/Weight/Dimension:
Packaged to ensure safety and security during transport. The box includes the printer, power adapter, USB cable for initial setup, and a sample thermal paper roll.
Shop Today & Receive Your Delivery:
Order your ZYWELL ZY307 thermal receipt printer today to upgrade your restaurant's POS system. Enjoy efficient and reliable service with our quick delivery options.
Best Price Guarantee:
We offer competitive pricing and a price match guarantee, ensuring you receive the best value for your technology investment.
After Sales Support:
Our dedicated support team is ready to assist with any setup or operational questions, ensuring you maximize the benefits of your new thermal printer.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the ZYWELL ZY307 to help us improve our products and better serve our customers.
Stock Availability:
Please contact us to confirm the availability of the ZYWELL ZY307 before placing your order, ensuring prompt delivery.
Get in Touch:
For more detailed information or to arrange a demonstration of the thermal receipt printer, please contact our sales team. We're here to help you find the best printing solutions for your business needs.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Images are for illustration purposes only and may not accurately represent the actual product. Verify all details, including specifications and pricing, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
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