NEOTECH
NUMEN multi currency money counting machine fake note detector
NUMEN multi currency money counting machine fake note detector
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your financial operations with NUMEN's multi-currency money counting machine, featuring an advanced fake note detector for enhanced security in cash handling.
Overview:
The NUMEN Multi-Currency Money Counting Machine is designed for businesses that handle diverse currencies, providing a robust solution for counting and detecting counterfeit notes efficiently. This machine is essential for enhancing accuracy and security in financial transactions across multiple currencies.
Product Description:
NUMEN’s money counting machine is designed to support various currencies, making it ideal for international businesses, banks, and retail environments that deal with foreign transactions. Equipped with leading-edge counterfeit detection technologies, including ultraviolet (UV), magnetic (MG), and infrared (IR), it ensures that all notes are verified for authenticity, protecting your business from fraud.
Key Features:
- Multi-Currency Support: Capable of handling various international currencies, adjusting settings easily via a user-friendly interface.
- Advanced Counterfeit Detection: Employs UV, MG, and IR technologies to detect counterfeit notes with high precision.
- High Efficiency: Counts up to 1,200 bills per minute, allowing for quick processing of large volumes of cash.
- Compact and Durable Design: Engineered for use in high-traffic environments with a design that saves space and withstands rigorous use.
- Easy to Operate: Features a clear LCD display and intuitive control panel for straightforward operation by all staff members.
Product Quality and Performance:
Constructed with high-quality materials, the NUMEN money counting machine is built to last. It provides reliable performance under continuous use, ensuring longevity and consistency in cash handling tasks. Each machine undergoes extensive testing to meet global standards for security and efficiency.
Specifications:
- Counting Speed: 1,200 notes per minute.
- Counterfeit Detection: UV, MG, IR for comprehensive counterfeit detection.
- Hopper Capacity: 300 notes.
- Stacker Capacity: 200 notes.
- Supported Currencies: Configurable to various international currencies as per business requirements.
Purpose of Use:
This machine is particularly suited for financial institutions, currency exchange centers, and retail businesses that require efficient and secure processing of multiple currencies. It is also ideal for companies involved in international trade or located in tourist areas.
How to Use:
- Setup: Secure the machine on a stable surface and connect it to a power source.
- Operation: Load the currency into the hopper, select the desired currency settings, and start the count. The machine will automatically verify each note and flag any suspicious or counterfeit bills.
- Maintenance: Regular maintenance includes cleaning the sensors and updating the software to ensure high accuracy and operational efficiency.
Supported Industries:
- Banking and Financial Services: For handling deposits and withdrawals involving multiple currencies.
- Retail: Particularly useful in duty-free shops, tourist shops, or any retail outlets that accept foreign currencies.
- Hospitality: Hotels and other entities in the hospitality industry that transact with international guests.
Benefits & Compatibility:
- Efficient Operations: Reduces time spent counting by hand, allowing staff to focus on customer service and other tasks.
- Enhanced Security: Reduces the risk of counterfeit money affecting your business.
- Operational Efficiency: Streamlines the process of cash handling, significantly reducing the time spent counting and verifying notes.
Warranty and FAQs:
Comes with a one-year warranty and access to a comprehensive support system via our customer service team. Our FAQs provide quick solutions to common issues and user questions.
Packaging/Weight/Dimensions:
Ships with robust packaging to ensure it arrives in perfect condition, with all necessary accessories included. Specifications on weight and dimensions are provided for logistical planning.
Shop Now & Ensure Secure Transactions:
Available for direct purchase on our website, where you can also find user manuals, customer testimonials, and competitive pricing options. Secure your business transactions with the reliability and precision of NUMEN technology.
Best Price Guarantee:
We ensure you receive the best value for your investment with our competitive pricing and price match promise.
After Sales Support:
Our dedicated support team is available to assist you with any setup questions, operational issues, or maintenance concerns, ensuring you get the most out of your investment.
Request for Customer Reviews and Testimonials:
We value your feedback and encourage you to share your experience using the NUMEN money counting machine to help us improve and assist others in their decision-making process.
Stock Availability:
Please check our website or contact our sales team for the most up-to-date information on availability, especially for bulk orders.
Get in Touch:
For further details about the NUMEN Multi-Currency Money Counting Machine or other inquiries, please contact our customer support. We are committed to providing tailored solutions to meet your business's unique needs.
Disclaimer:
All information about product specifications, availability, and pricing is subject to change without notice. Images are for illustrative purposes only and may not represent the actual product accurately. Always verify details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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