NEOTECH
ZYWELL ZM03 - U+B mini thermal receipt printer restaurant order printer
ZYWELL ZM03 - U+B mini thermal receipt printer restaurant order printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance restaurant efficiency with the Zywell ZM03 U+B Mini, a compact thermal receipt printer designed for quick order processing. Bluetooth connectivity ensures seamless integration. Ideal for fast-paced dining environments. Order now!
Overview:
The Zywell ZM03 U+B Mini is a thermal receipt printer tailored for the unique demands of restaurants and food service businesses. It offers fast, reliable printing of orders and receipts through advanced Bluetooth connectivity, making it an essential tool for enhancing service speed and accuracy in any dining setting.
Product Description:
This mini thermal printer is engineered to streamline restaurant operations by providing quick and clear printing of orders directly from the POS system to the kitchen or service counter. Its compact design allows it to fit easily in tight spaces, while Bluetooth connectivity eliminates the clutter of cables, facilitating a cleaner and more organized work environment.
Key Features:
- Bluetooth Connectivity: Enables wireless connection to various devices, allowing for placement flexibility and reducing counter clutter.
- Compact Design: Small footprint, perfect for use in environments where space is at a premium.
- Rapid Print Speeds: Ensures orders are printed quickly, keeping pace with the fast-moving restaurant industry.
- Thermal Printing Technology: Delivers high-quality prints and operates quietly, ideal for the dining atmosphere.
Product Quality and Performance:
The Zywell ZM03 U+B Mini is built to withstand the busy restaurant environment, featuring a durable casing and reliable thermal components that ensure consistent performance during peak hours. Its efficiency in printing helps reduce wait times and enhances the overall customer dining experience.
Specifications:
- Dimensions: 4" x 3" x 2.5"
- Weight: 0.9 lbs
- Print Width: 58mm
- Resolution: 203 DPI
- Print Speed: 100mm/s
- Connectivity: Bluetooth
- Power: AC adapter or optional battery for portable use
Purpose of Use:
Ideal for restaurants, cafes, and bars that require a dependable solution for printing order tickets and receipts quickly. The printer's portability and wireless capabilities also make it suitable for outdoor or mobile food services, such as food trucks or catering events.
How to Use:
To get started with the Zywell ZM03 U+B Mini, connect it to your POS system via Bluetooth, load the thermal paper roll, and configure it according to your printing requirements. It’s designed for easy setup and use, allowing staff to focus on customer service rather than technical issues.
Supported POS Systems/Applications:
The printer is compatible with most POS systems that support Bluetooth connectivity, ensuring easy integration into your existing setup without the need for extensive modifications or additional equipment.
Benefits & Compatibility:
- Wireless Operation: Bluetooth technology allows for flexible placement and reduces cable clutter.
- Enhanced Efficiency: Fast printing speeds facilitate quicker order processing and improved service delivery.
- User-Friendly Design: Simple operation with minimal maintenance required, ideal for high-use environments.
Warranty and FAQs:
Zywell offers a one-year warranty on the ZM03 U+B Mini, covering defects in materials and workmanship. Our FAQ section provides quick solutions to common issues, and our customer service team is available for further assistance.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Zywell ZM03 U+B Mini today to take advantage of our reliable delivery service across the UAE. Elevate your restaurant's efficiency and customer satisfaction with this top-performing order printer.
Best Price Guarantee:
NEOTECH guarantees the best price for the Zywell ZM03 U+B Mini. If you find a lower price elsewhere, we will match it, ensuring you receive the best deal possible.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support, ensuring that you can fully leverage the capabilities of the Zywell ZM03 U+B Mini in your restaurant.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Zywell ZM03 U+B Mini. Your feedback helps us to continually improve our products and services.
Stock Availability:
Please contact us to confirm the availability of the Zywell ZM03 U+B Mini before placing your order. We aim to maintain our inventory to meet your immediate needs efficiently.
Get in Touch:
For more information about the Zywell ZM03 U+B Mini or other inquiries, our expert team is here to assist. Contact us today to ensure you have all the support you need for your restaurant's printing needs.
Disclaimer:
All information on the NEOTECH website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify all details with our sales team before making a purchase, as prices and specifications are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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