NEOTECH
NUMEN multi currency cash banknote counting mixed denominations machine fake note detector equipment
NUMEN multi currency cash banknote counting mixed denominations machine fake note detector equipment
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Efficiently manage multiple currencies with mixed denominations using NUMEN's state-of-the-art banknote counting machine, equipped with sophisticated fake note detection for enhanced security.
Overview:
The NUMEN Multi-Currency Mixed Denomination Banknote Counter is designed for businesses and financial institutions that handle diverse currencies and require accurate, reliable counting of mixed denominations. This machine incorporates advanced counterfeit detection technologies, ensuring each transaction is both accurate and secure.
Product Description:
NUMEN’s mixed denomination banknote counter is a versatile tool that simplifies the handling of various currencies, making it an ideal choice for currency exchange bureaus, international retailers, and banks. It features cutting-edge detection methods such as ultraviolet (UV), magnetic (MG), infrared (IR), and size detection, providing a robust solution against counterfeit threats while delivering precise counting results.
Key Features:
- Multi-Currency Compatibility: Counts and recognizes mixed denominations from a variety of currencies, enhancing flexibility for global business transactions.
- Advanced Counterfeit Detection: Utilizes UV, MG, IR, and size detection to identify counterfeit notes across all processed currencies.
- High-Speed Counting: Capable of processing large volumes of notes at high speeds, increasing efficiency in high-demand environments.
- User-Friendly Interface: Features an intuitive display and control panel that simplifies operation and reduces user training requirements.
- Durable Design: Constructed to withstand continuous use in busy commercial settings, ensuring longevity and reliability.
Product Quality and Performance:
Constructed from high-quality materials, the NUMEN Multi-Currency Mixed Denomination Banknote Counter is built to last. It is rigorously tested to ensure top performance under a variety of operational conditions, offering dependable accuracy and durability.
Specifications:
- Dimensions: 13" x 12" x 11"
- Weight: 17 lbs
- Counting Speed: Up to 1,200 notes per minute
- Hopper Capacity: 500 notes
- Detection Methods: Ultraviolet (UV), Magnetic (MG), Infrared (IR), Size Detection
- Power Supply: AC 110-240V, 50/60Hz
Purpose of Use:
Perfect for financial sectors that require efficient and secure handling of international currencies, including banks, currency exchange counters, and multinational retailers.
How to Use:
- Connect the machine to a suitable power source.
- Configure the currency settings and detection preferences as needed.
- Load the banknotes into the input hopper.
- Start the counting operation. The machine will automatically detect the denomination and authenticity of each note, providing a detailed report on the display.
Supported OS/Application/Industries:
Ideal for banking, retail, and tourism industries where transactions involve multiple currencies and authenticity verification is critical.
Benefits & Compatibility:
- Streamlined Transactions: Rapidly counts and authenticates notes, reducing wait times and improving customer service.
- Enhanced Security: Advanced detection technologies significantly reduce the risk of counterfeit circulation within your business.
- Operational Versatility: Supports an extensive range of currencies, suitable for international business operations.
- Ease of Maintenance: Designed for easy access for routine maintenance and troubleshooting.
Warranty and FAQs:
NUMEN offers a comprehensive one-year warranty covering parts and labor, ensuring peace of mind with your investment. A detailed FAQ section and dedicated customer support are available to address any operational questions or issues.
Packaging/Weight/Dimension:
Securely packaged to ensure it arrives in perfect condition, ready for immediate use without any extensive setup.
Shop Today & Receive Your Delivery:
Purchase the NUMEN Multi-Currency Mixed Denomination Banknote Counter today and take advantage of our reliable delivery services to enhance your business operations efficiently and securely.
Best Price Guarantee:
NUMEN is committed to offering competitive pricing. If you find a comparable machine at a lower price, we will match it.
After Sales Support:
Our dedicated support team is available to assist with any queries or issues, ensuring you can maximize the use of your new banknote counter effectively.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the NUMEN banknote counter to help us continuously improve our products and assist other customers in making informed decisions.
Stock Availability:
Please contact our sales team to check the current stock availability, as demand can impact supply levels.
Get in Touch:
For more information or to place an order, please contact our expert sales team. We are ready to help you find the best financial management solutions tailored to your business needs.
Disclaimer:
All information provided on the NEOTECH website regarding the NUMEN Multi-Currency Mixed Denomination Banknote Counter is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Confirm all specifications and prices with our sales team before making a purchase, as prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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