NEO Digital
NUMEN portable special bank banknote money counter machine
NUMEN portable special bank banknote money counter machine
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience streamlined banknote counting with NUMEN's Portable Special Banknote Counter. Designed for accuracy and mobility, perfect for financial institutions. Buy now for advanced cash management!
Overview:
The NUMEN Portable Special Banknote Counter is specifically engineered for high-performance counting and enhanced portability, making it an ideal choice for financial institutions and businesses that require precise and efficient cash handling on the go.
Product Description:
Optimize your cash management processes with the NUMEN Portable Special Banknote Counter. This robust machine offers high-speed counting, advanced counterfeit detection technologies, and a design that's both durable and portable. It's perfect for use in banks, retail environments, and during outdoor financial transactions where accuracy and efficiency are paramount.
Key Features:
- High-Speed Counting: Capable of processing large volumes of banknotes quickly — up to 1200 notes per minute.
- Advanced Counterfeit Detection: Includes UV (Ultraviolet), MG (Magnetic), and IR (Infrared) detection to identify counterfeit notes effectively.
- Portable Design: Compact and lightweight, making it easy to transport and set up in any location.
- User-Friendly Interface: Simplified controls and an intuitive display ensure ease of use for all operators.
Product Quality and Performance:
Constructed with high-quality materials, the NUMEN Portable Special Banknote Counter is designed to withstand the rigors of both stationary and mobile use. Rigorous testing ensures it meets the highest standards for reliability and longevity, providing businesses with a dependable tool for their financial operations.
Specifications:
- Counting Speed: 1200 notes per minute
- Counterfeit Detection: UV, MG, IR
- Power Source: AC adapter with optional battery backup for portability
- Dimensions: 12" x 10" x 8"
- Weight: 8 pounds
Purpose of Use:
This machine is particularly beneficial for banks, large retailers, and any business environment where frequent and accurate cash transactions are common. It’s also suitable for events and mobile setups where quick setup and reliable operation are needed.
How to Use:
- Connect to Power: Plug the device into an electrical outlet or attach batteries for portable use.
- Prepare the Currency: Ensure that banknotes are aligned and free of folds or curls for maximum accuracy.
- Load the Money: Place the stack of banknotes in the feeder.
- Set Preferences: Adjust the settings for specific counting needs or detection modes.
- Start Counting: Activate the machine to begin counting. The results will display on the digital readout, and any suspicious notes will be flagged.
Supported OS/Application/Industries:
The NUMEN Portable Special Banknote Counter does not require any specific operating systems or applications, making it versatile for use across various industries, particularly in banking, finance, and retail sectors.
Benefits & Compatibility:
- Efficient Transaction Handling: Speeds up the counting process, allowing for more transactions in less time.
- Enhanced Security: Reduces the risk of counterfeit notes entering circulation within your business.
- Portable Convenience: Easy to move and set up, providing flexibility in where and how you manage cash transactions.
Warranty and FAQs:
Includes a one-year manufacturer warranty covering parts and labor. For further support, refer to our FAQ section or get in touch with our customer service team for detailed assistance.
Packaging/Weight/Dimension:
Packaging: Carefully packaged to ensure it arrives in perfect condition. Weight: Lightweight design for easy transportation. Dimensions: Compact enough for use in tight spaces or for easy storage.
Best Price Guarantee:
We're committed to offering competitive pricing on our NUMEN Portable Special Banknote Counter. If you find a lower price elsewhere, we'll match it.
After Sales Support:
Our dedicated support team is available to provide comprehensive after-sales service, ensuring that your machine continues to perform optimally.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the NUMEN Portable Special Banknote Counter to help inform others and guide their purchase decisions.
Stock Availability:
Please contact our sales department to check the current availability of the NUMEN Portable Special Banknote Counter. We aim to keep our inventory levels sufficient to meet customer demands.
Get in Touch:
For more information about the NUMEN Portable Special Banknote Counter or any other inquiries, our customer service team is ready to assist. Don't hesitate to reach out for further details or support.
Disclaimer:
All provided information is intended for general informational purposes only and may change without notice. Images are for illustrative purposes only and may not fully represent the actual product. Confirm all product details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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