NEO Digital
NUMEN High Quality Mix Value Counting Machine Counting Machine Manufacturers China
NUMEN High Quality Mix Value Counting Machine Counting Machine Manufacturers China
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your financial operations with NUMEN's High-Quality Mixed Value Counting Machine. Manufactured in China, this device offers superior accuracy and efficiency in multi-currency counting.
Overview:
The NUMEN High-Quality Mixed Value Counting Machine, produced in China, is designed for businesses that require precise and efficient handling of multiple currencies. This advanced machine is perfect for financial institutions, retail businesses, and any setting that involves frequent cash transactions across various currencies.
Product Description:
Enhance your cash management system with the NUMEN High-Quality Mixed Value Counting Machine. Manufactured with precision in China, this machine is capable of recognizing and processing mixed denomination bills from various currencies, ensuring accurate and fast financial operations. It features robust counterfeit detection capabilities, including ultraviolet (UV), magnetic (MG), and infrared (IR) technologies, to ensure the authenticity of every bill processed.
Key Features:
- Multi-Currency Capability: Automatically detects and counts mixed denomination bills from different currencies, facilitating seamless cash handling.
- Advanced Counterfeit Detection: Employs UV, MG, and IR technologies to detect counterfeit notes, ensuring transaction security.
- High-Speed Counting: Efficiently processes up to 1,200 notes per minute, enhancing productivity and reducing wait times.
- Durable Design: Constructed with high-quality materials for longevity and reliability in high-volume environments.
- User-Friendly Interface: Equipped with an intuitive display and control panel for easy operation.
Product Quality and Performance:
The NUMEN Mixed Value Counting Machine is crafted using premium materials and the latest technology to provide reliable performance. It is tested extensively to meet international standards, offering businesses a dependable solution for their cash management needs.
Specifications:
- Detection Methods: UV (Ultraviolet), MG (Magnetic), IR (Infrared)
- Counting Speed: Up to 1,200 notes per minute
- Currency Compatibility: Supports multiple international currencies
- Dimensions: 14" x 13" x 12"
- Weight: 18 lbs
- Power Source: AC adapter
Purpose of Use:
Ideal for use in banks, currency exchange centers, large retailers, and multinational corporations where handling mixed currencies efficiently is crucial to operational success.
How to Use:
- Setup: Position the machine on a stable surface and connect it to a power source.
- Loading Bills: Insert a stack of mixed bills into the feeder. The machine can handle different currencies and denominations simultaneously.
- Operation: Configure the machine to the desired settings using the intuitive control panel. Start the counting process.
- Results Display: View the detailed results on the display, including the total value and any detected counterfeit notes.
- Post-Processing: Remove processed bills and use the detailed count for reporting or further financial management.
Supported OS/Application/Industries:
This machine is versatile for use in various sectors that require robust and accurate financial processing tools, including the banking sector, retail, and hospitality.
Benefits & Compatibility:
- Enhanced Efficiency: Reduces manual counting errors and saves time with automated mixed denomination counting.
- Security Assurance: Minimizes financial risks associated with counterfeit bills through advanced detection technologies.
- Ease of Integration: Designed to integrate smoothly into existing financial systems with minimal training required for staff.
Warranty and FAQs:
Comes with a one-year manufacturer warranty, covering parts and labor. Our FAQ section offers solutions to common operational questions, and our dedicated customer support team is available for further assistance.
Packaging/Weight/Dimension:
Packaging: Ships in secure packaging to ensure it arrives in perfect working condition. Weight: 18 lbs, robust yet manageable for relocation within business premises. Dimensions: Compact enough to fit easily in various operational setups without requiring excessive space.
Best Price Guarantee:
We offer competitive pricing on our NUMEN Mixed Value Counting Machine. If you find a similar product at a lower price, we commit to matching it.
After Sales Support:
Our customer service team provides outstanding support, ensuring any issues are swiftly resolved to maintain optimal operation of your business.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the NUMEN Mixed Value Counting Machine to help us improve and assist other customers in making informed decisions.
Stock Availability:
Please contact our sales department to verify the availability of this model. We aim to maintain adequate stock to meet customer demands promptly.
Get in Touch:
For more information about the NUMEN High-Quality Mixed Value Counting Machine or other inquiries, our customer support team is ready to provide personalized assistance.
Disclaimer:
All information provided is for general informational purposes only and may change without notice. Images are for illustrative purposes only and may not fully depict the actual product. Always verify product details and specifications with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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