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NEO Digital

NUMEN Value Money Counting External Display Of Banknote Counter with 4.3 Inch Touch Screen

NUMEN Value Money Counting External Display Of Banknote Counter with 4.3 Inch Touch Screen

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Enhance counting accuracy with NUMEN’s Value Money Counter, featuring a 4.3-inch touch screen and external display for easy viewing. Ideal for banks and retail with high transaction volumes.


Overview:

The NUMEN Value Money Counter is an advanced banknote counting machine designed for high-volume environments like banks and large retail operations. It features a user-friendly 4.3-inch touch screen and an external display, facilitating easy operation and clear viewing of counts for both operators and customers.

Product Description:

Streamline your cash handling processes with the NUMEN Value Money Counter. This sophisticated device not only ensures accurate counting and sorting of banknotes but also enhances user interaction with its intuitive 4.3-inch touch screen interface. The external display provides additional visibility, making it perfect for settings where transparency is crucial. Equipped with advanced counterfeit detection technologies such as ultraviolet (UV), magnetic (MG), and infrared (IR), this machine offers comprehensive security measures to protect against counterfeit fraud.

Key Features:

  • 4.3-Inch Touch Screen Interface: Offers a responsive and intuitive user experience, simplifying operations and settings adjustments.
  • External Display: Allows customers and staff to view counting results simultaneously, enhancing trust and transparency.
  • Advanced Counterfeit Detection: Features UV, MG, and IR sensors to detect counterfeit notes with high accuracy.
  • High-Speed Counting: Capable of processing up to 1,200 notes per minute, improving efficiency during peak business hours.
  • Mixed Denomination Counting: Automatically recognizes and calculates mixed denomination bills, facilitating faster and more accurate financial reporting.

Product Quality and Performance:

Constructed with durability in mind, the NUMEN Value Money Counter is built to last. It is designed to withstand continuous use in demanding commercial environments, delivering reliable performance day in and day out. Its high-speed counting and precise detection mechanisms ensure operational excellence and financial accuracy.

Specifications:

  • Detection Methods: UV (Ultraviolet), MG (Magnetic), IR (Infrared)
  • Counting Speed: Up to 1,200 notes per minute
  • Dimensions: 14" x 12" x 10"
  • Weight: 18 lbs
  • Power Source: AC adapter

Purpose of Use:

Ideal for financial institutions and retail operations where large volumes of cash are handled regularly, and accuracy, speed, and transparency are key.

How to Use:

  1. Setup: Place the machine on a stable surface near an electrical outlet. Attach the external display where it can be clearly seen.
  2. Loading Bills: Load the bills into the hopper. The machine can handle mixed denominations and will sort them automatically.
  3. Operation: Use the touch screen to select the desired functions, such as counting mode or detection settings. Start the counting process.
  4. Monitoring Results: View the counting results on the touch screen and external display. The machine will alert you to any counterfeit detections.
  5. Completion: Remove the counted and sorted bills. The totals and any alerts will be displayed on both screens.

Supported OS/Application/Industries:

This device is specifically designed for use in banking, financial services, and high-volume retail environments that require robust and reliable cash management solutions.

Benefits & Compatibility:

  • Enhanced Operational Efficiency: Reduces the time needed for cash processing, allowing for quicker customer service and reduced operational costs.
  • Improved Security: The advanced detection systems help prevent financial losses due to counterfeit bills.
  • Customer Satisfaction: The external display increases transparency, improving customer trust and satisfaction.

Warranty and FAQs:

Includes a one-year warranty that covers mechanical and electronic defects. Our FAQ section provides guidance on common issues, and our customer support team is available for additional help.

Packaging/Weight/Dimension:

Packaging: Securely packaged to ensure it arrives in perfect working condition, ready for immediate use. Weight: Weighs 18 lbs, ensuring stability during operation. Dimensions: Compact design for easy integration into various business environments.

Best Price Guarantee:

We offer competitive pricing on our NUMEN Value Money Counter. If you find a similar product at a lower price, we will match it.

After Sales Support:

Our customer service team provides exceptional support, helping you resolve any issues quickly and ensuring your machine functions optimally.

Request for Customer Reviews and Testimonials:

We encourage customers to share their experiences with the NUMEN Value Money Counter to help us improve and assist other customers in making informed purchasing decisions.

Stock Availability:

Please contact our sales department to check the availability of this model. We aim to maintain sufficient inventory to meet customer demands promptly.

Get in Touch:

For more information about the NUMEN Value Money Counter or other inquiries, our customer support team is ready to provide personalized assistance.

Disclaimer:

All information provided is for general informational purposes only and may change without notice. Images are for illustrative purposes only and may not fully depict the actual product. Always verify product details and specifications with our sales team before making a purchase to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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