NEO Digital
Numen Ce Certified Dual Pocket Mix Note Counting Machine Professional Banknote Counting Machine
Numen Ce Certified Dual Pocket Mix Note Counting Machine Professional Banknote Counting Machine
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your financial processes with the NUMEN CE Certified Dual Pocket Mix Note Counting Machine. Designed for accuracy and reliability in professional settings.
Overview:
The NUMEN Dual Pocket Mix Note Counting Machine is a CE certified, professional-grade tool designed for accuracy and efficiency in counting mixed denomination banknotes. Ideal for banks, financial institutions, and large retailers, this machine ensures fast and reliable currency counting with advanced counterfeit detection capabilities.
Product Description:
This NUMEN counting machine excels in environments where high volumes of cash are processed daily. It features dual pockets for uninterrupted counting; the primary pocket counts notes, while the secondary pocket catches suspect or different denomination notes for sorting. Equipped with state-of-the-art detection technologies, including ultraviolet (UV), magnetic (MG), and infrared (IR) sensors, it offers comprehensive counterfeit protection. The CE certification underscores its compliance with European safety and operational standards, making it a trusted choice for businesses worldwide.
Key Features:
- Dual Pocket Functionality: Allows for seamless counting and sorting of mixed notes, enhancing workflow efficiency.
- Advanced Counterfeit Detection: Utilizes UV, MG, and IR technologies to detect counterfeit notes with high precision.
- CE Certified: Meets high safety and quality standards required in European and global markets.
- High-Speed Counting: Processes large quantities of notes quickly, reducing operational downtime.
- User-Friendly Interface: Features an intuitive control panel that simplifies operations, making it accessible for all users.
Product Quality and Performance:
The NUMEN Dual Pocket Mix Note Counting Machine is constructed with durability in mind, crafted to withstand the rigors of heavy daily use in busy commercial settings. It has undergone rigorous testing to ensure it delivers consistent performance, helping businesses streamline their cash handling processes with confidence.
Specifications:
- Dimensions: 13" x 14" x 11"
- Weight: 26 lbs
- Counting Speed: Up to 1,200 bills per minute
- Hopper Capacity: 500 bills
- Detection Methods: Ultraviolet (UV), Magnetic (MG), Infrared (IR)
Purpose of Use:
Designed for use in financial institutions, currency exchange centers, and any business where high volume cash transactions occur. This machine provides a reliable solution for improving efficiency and security in financial operations.
How to Use:
Load the bills into the primary hopper, select the desired counting and detection settings on the digital display, and start the machine. The system will sort and count the notes, automatically redirecting any suspect or non-conforming notes to the secondary pocket, allowing continuous operation without pause.
Supported OS/Application/Industries:
Ideal for the banking sector, financial services, and retail industries that require efficient and secure cash management. It’s particularly beneficial for operations that need to ensure compliance with financial regulations and counterfeit prevention.
Benefits & Compatibility:
- Enhanced Operational Efficiency: Speeds up cash processing tasks while minimizing errors in note counting.
- Comprehensive Security: Provides multi-layered detection against counterfeit notes, reducing the risk of financial loss.
- Ease of Use: Simple setup and operation facilitate a smooth integration into existing financial systems.
Warranty and FAQs:
Comes with a one-year manufacturer warranty. Extended warranties and comprehensive customer support are available. Visit our website for FAQs and detailed user guides.
Packaging/Weight/Dimension:
Ships in a robust packaging designed to protect the device during transportation, ensuring it arrives in optimal condition. Easy-to-follow setup instructions are included for quick assembly and start-up.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your NUMEN Dual Pocket Mix Note Counting Machine now and take advantage of our efficient delivery services throughout the UAE, quickly integrating this essential tool into your business operations.
Best Price Guarantee:
We are committed to offering the best prices on our high-quality counting machines. If you find a lower price for a similar model elsewhere, we'll match it.
After Sales Support:
Our dedicated team is here to assist with any operational questions or support needs, ensuring you maximize the utility and lifespan of your NUMEN counting machine.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the NUMEN Dual Pocket Mix Note Counting Machine to help us enhance our products and services continually.
Stock Availability:
Please contact us to confirm the availability of the NUMEN Dual Pocket Mix Note Counting Machine before placing your order. It is typically available within 10-15 working days after your order confirmation.
Get in Touch:
For any inquiries or further information about our products, please contact our expert team. We are dedicated to providing personalized assistance to ensure you find the perfect solutions for your business needs.
Disclaimer:
All information regarding the NUMEN Dual Pocket Mix Note Counting Machine is provided for general informational purposes only and is subject to change without notice. Confirm all product details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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