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NEO Digital

Numen bank notes counter with 2 pocket daul CIS money sorter machine professional money counter spare parts MONEY COUNTING

Numen bank notes counter with 2 pocket daul CIS money sorter machine professional money counter spare parts MONEY COUNTING

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Optimize your cash management with the NUMEN Dual CIS 2-Pocket Money Sorter. Engineered for accuracy and reliability, perfect for banks and high-volume retailers.

Overview:

The NUMEN Dual CIS 2-Pocket Money Sorter is a cutting-edge financial tool designed to provide seamless and efficient money counting and sorting solutions. This machine is ideal for banks, financial institutions, and large retail environments where accurate and rapid cash handling is essential.

Product Description:

The NUMEN Dual CIS 2-Pocket Money Sorter features advanced dual Contact Image Sensor (CIS) technology, which allows for both front and rear scanning of banknotes to ensure precise denomination recognition and counterfeit detection. This model includes two pockets for sorting, which separate different denominations or counterfeit notes without interrupting the counting process. With robust construction and high-speed capabilities, this machine enhances workflow and increases productivity in any cash-intensive setting.

Key Features:

  • Dual CIS Technology: Provides comprehensive scanning of each note for accurate denomination and counterfeit detection.
  • Two-Pocket Sorting: Enhances efficiency by allowing continuous operation, even when rejecting suspect notes.
  • High-Speed Counting: Capable of handling up to 1,200 notes per minute, it streamlines the counting process.
  • Multi-Currency Capability: Ready to sort and count various international currencies, making it suitable for global business operations.
  • Durable Construction: Built to withstand heavy use in demanding commercial environments.

Product Quality and Performance:

Constructed with premium materials, the NUMEN Dual CIS 2-Pocket Money Sorter is designed for durability and sustained performance. Its reliability and advanced features ensure that businesses can handle large volumes of cash with accuracy and ease, minimizing the risk of errors and counterfeits.

Specifications:

  • Model: NUMEN Dual CIS 2-Pocket
  • Dimensions: 12" x 13" x 11"
  • Weight: 28 lbs
  • Counting Speed: Up to 1,200 notes per minute
  • Hopper Capacity: 500 notes
  • Detection Methods: Dual CIS, Ultraviolet (UV), Magnetic (MG), Infrared (IR)

Purpose of Use:

This machine is particularly useful for financial sectors and retail businesses that require robust, reliable, and efficient tools for high-volume cash handling. It ensures that large quantities of cash can be processed quickly and with high accuracy.

How to Use:

Simply load the notes into the hopper, select the desired counting and detection settings via the user-friendly interface, and start the machine. It automatically counts and sorts the notes, ejecting any counterfeit or different denomination notes into the second pocket for further review.

Supported OS/Application/Industries:

Ideal for the banking industry, large retail outlets, casinos, and anywhere else that handles a significant amount of cash transactions.

Benefits & Compatibility:

  • Enhanced Security Features: Dual CIS technology and multiple detection methods provide top-tier security against counterfeit notes.
  • Operational Efficiency: Streamlines the process of cash handling, reducing time spent counting and increasing time available for customer service.
  • Versatility: Adapts to different currencies and operational needs, offering flexibility for international businesses.

Warranty and FAQs:

Includes a standard one-year warranty with extended options available. For support and troubleshooting, access detailed FAQs on our website or contact our customer service directly.

Packaging/Weight/Dimension:

Ships with robust packaging to ensure it arrives in perfect condition, ready for immediate setup and integration into your business operations.

Shop Today & Receive Your Delivery Across the UAE!

Order the NUMEN Dual CIS 2-Pocket Money Sorter today and benefit from our efficient delivery services throughout the UAE, ensuring your business can swiftly enhance its financial management capabilities.

Best Price Guarantee:

We offer competitive pricing on our advanced counting machines. Find a lower price for a similar model elsewhere, and we will match it.

After Sales Support:

Our dedicated customer support team is available to assist with any operational issues or queries, ensuring you maximize the utility of your NUMEN machine.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the NUMEN Dual CIS 2-Pocket Money Sorter to help us continue improving our products and services.

Stock Availability:

Please contact us to confirm the availability of the NUMEN Dual CIS 2-Pocket Money Sorter before placing your order. It is generally available within 10-15 working days after your order confirmation.

Get in Touch:

For any inquiries or additional information about our products, please contact our expert team. We're committed to providing personalized assistance to ensure you find the right solutions for your business needs.

Disclaimer:

All information regarding the NUMEN Dual CIS 2-Pocket Money Sorter is provided for general informational purposes only and is subject to change without notice. Confirm all product details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately represent the actual product

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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