NEOTECH
Panasonic Toughbook FZ-55 MK3, Intel Core i5-1345U
Panasonic Toughbook FZ-55 MK3, Intel Core i5-1345U
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the ultimate in rugged flexibility with the Panasonic Toughbook FZ-55 MK3, featuring an Intel Core i5-1345U processor. This 14-inch laptop is designed for the modern mobile professional who needs reliability under the toughest conditions.
Overview
The Panasonic Toughbook FZ-55 MK3 is a top-tier rugged laptop designed for enterprise and field use, where durability and performance are critical. Powered by an Intel Core i5-1345U processor, it delivers robust performance that meets the needs of demanding applications in challenging environments.
Product Description
Built to withstand the rigors of extreme environments, the Toughbook FZ-55 MK3 is ideal for professionals in defense, public safety, and field services. Its modular design allows users to customize functionalities such as storage, connectivity, and input options based on specific needs. The Intel Core i5-1345U processor ensures efficient multitasking and power handling, while its 14-inch display provides clear, sharp visuals in various light conditions. With a comprehensive set of ports and connectivity options, including 4G LTE and Wi-Fi 6, the FZ-55 MK3 keeps you connected wherever your work takes you.
Key Features
- Intel Core i5-1345U Processor: Latest generation power for high-efficiency and performance.
- 14-inch HD Display: Optimized for outdoor readability and user interaction.
- Modular Design: Easily configurable to suit diverse operational needs with user-replaceable components.
- Rugged Build: MIL-STD-810H and IP53 certified, ensuring protection against dust, water, and drops.
- Connectivity Options: Equipped with Wi-Fi 6, Bluetooth 5.1, optional 4G LTE, and GPS for superior connectivity.
- Security Features: Enhanced with enterprise-grade security to protect sensitive data.
Product Quality and Performance
The Toughbook FZ-55 MK3 meets stringent MIL-STD-810H military standards for durability and has an IP53 rating for dust and water resistance, making it capable of operating in harsh conditions. Its advanced thermal management system ensures it runs efficiently without overheating, even under heavy use.
Specifications
- Processor: Intel Core i5-1345U
- Display: 14" HD (1366 x 768) or optional FHD (1920 x 1080) touchscreen
- Operating System: Windows 11 Pro
- Memory: Options available up to 64GB
- Storage: SSD options available up to 1TB, user-replaceable
- Battery Life: Long-lasting with optional 2nd battery for extended use
- Weight: Starting from 2.08 kg
Purpose of Use
This laptop is perfectly suited for professionals in sectors such as emergency services, construction, and utilities, where equipment needs to perform reliably in challenging conditions and require flexibility in terms of connectivity and physical input.
How to Use
Leverage the Toughbook FZ-55 MK3 for data-intensive applications like GIS, emergency response planning, and complex computational tasks in the field. Its modular bays provide flexibility for adding additional batteries, storage, or specific interfaces like RFID or a barcode reader as needed.
Supported OS/Application/Industries
The FZ-55 MK3 is ideal for running sophisticated software solutions required in public safety, engineering, and other industrial applications, supporting tools for data analysis, project management, and operational logistics.
Benefits & Compatibility
- Flexible Configuration: Adaptable to meet the specific requirements of various job roles and industries.
- Enhanced Durability: Built to last through tough use, reducing downtime and maintenance costs.
- Cutting-edge Connectivity: Keeps you seamlessly connected for real-time communication and data transfer.
Warranty and FAQs
Comes with a comprehensive warranty and support package, ensuring peace of mind and assistance when needed. For more information on usage, customization, and troubleshooting, visit our FAQ section or contact our support team.
Stock Availability
Please contact our sales team to verify the availability of the Panasonic Toughbook FZ-55 MK3 before placing your order. We strive to provide up-to-date inventory information and ensure prompt delivery.
Get in Touch
For more information about the Panasonic Toughbook FZ-55 MK3 or for assistance with your specific requirements, please contact our customer service team. We are committed to providing high-quality solutions to meet the demanding needs of professional users in challenging environments.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Confirm all specifications with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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