NEOTECH
Panasonic Toughbook 33 CF-33 MK2: Advanced 2-in-1 Rugged Laptop with Enhanced Security Features
Panasonic Toughbook 33 CF-33 MK2: Advanced 2-in-1 Rugged Laptop with Enhanced Security Features
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Meet the Panasonic Toughbook 33 CF-33 MK2, a fully rugged 2-in-1 laptop featuring an Intel Core i5-10310U, infrared webcam, rear camera, premium keyboard, and Windows 11 Pro. Designed for secure and reliable performance in hazardous locations.
Overview
The Panasonic Toughbook 33 CF-33 MK2 is engineered for the professionals who demand security, versatility, and durability. This model features an Intel Core i5-10310U processor, specialized hardware including an infrared webcam, a rear camera, and a contactless Smartcard reader, plus a premium keyboard and Windows 11 Pro. It's designed to operate in hazardous locations, making it ideal for field use in industries like oil, gas, and emergency services.
Product Description
The Toughbook 33 CF-33 MK2 is a high-performance, fully rugged convertible laptop built to withstand the rigors of challenging environments. It offers powerful computing with its Intel Core i5-10310U processor and comprehensive security features including an ANSI HAZ LOC certification, which makes it safe for use in explosive atmospheres. The infrared webcam and rear camera enhance its functionality for field data capture, while the contactless Smartcard reader provides additional security layers for sensitive information. With its premium keyboard and Windows 11 Pro, this laptop delivers both comfort and the latest in operating system technology.
Key Features
- Intel Core i5-10310U Processor: High-efficiency processing for complex tasks in demanding conditions.
- Infrared Webcam and Rear Camera: Facilitates secure facial recognition and versatile imaging options.
- Contactless Smartcard Reader: Enhances security protocols, making it ideal for secure access and authentication.
- Premium Keyboard: Designed for comfort and durability in field operations.
- ANSI HAZ LOC Certified: Safe to use in potentially explosive atmospheres, meeting rigorous safety standards.
- Windows 11 Pro: Latest Microsoft operating system with advanced security, management, and productivity features.
Product Quality and Performance
The Toughbook 33 CF-33 MK2 is crafted to endure severe environmental conditions without compromising on performance. It meets MIL-STD-810H and IP65 standards for toughness, ensuring it can handle drops, dust, liquid spills, and extreme temperatures. This device is built not only to last but also to offer consistent, reliable performance with cutting-edge technology tailored for professional use.
Specifications
- Processor: Intel Core i5-10310U
- Operating System: Windows 11 Pro
- Display: 12" QHD (2160 x 1440) high brightness, multi-touch with glove-sensitive technology
- Memory: Options available
- Storage: Options available
- Security Features: Infrared webcam, rear camera, contactless Smartcard reader
- Additional Features: 2nd USB port, ANSI HAZ LOC certification
- Keyboard: Premium keyboard for enhanced usability
- Connectivity: Wi-Fi, Bluetooth, optional 4G LTE
Purpose of Use
This Toughbook is particularly suited for professionals in hazardous locations, including those in the oil and gas industry, chemical plants, and emergency response, where safety and reliability are paramount.
How to Use
Utilize the Toughbook 33 CF-33 MK2 for tasks that require robust computing power and high-security measures in outdoor or risky environments. Regular software updates and proper maintenance will ensure it continues to perform optimally.
Supported OS/Application/Industries
Ideal for applications requiring a secure, rugged device that can operate under extreme conditions, such as field data collection, emergency response coordination, and secure communication in hazardous areas.
Benefits & Compatibility
- Enhanced Security: Integrated with advanced security features to protect sensitive data.
- Rugged Durability: Built to withstand the toughest conditions, ensuring reliability and longevity.
- Specialized Hardware: Tailored for use in hazardous environments with safety and functionality in mind.
Warranty and FAQs
Comes with a comprehensive warranty covering defects and service needs. For support and troubleshooting, visit our FAQ section or contact our customer service team.
Stock Availability
Please contact our sales team to confirm the availability of the Panasonic Toughbook 33 CF-33 MK2 before placing your order. We strive to provide accurate stock information and timely delivery.
Get in Touch
For more details on the Panasonic Toughbook 33 CF-33 MK2 or for assistance with your specific requirements, contact our customer service team. We're here to help you find the best rugged computing solution for your professional needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Confirm all details, including specifications and availability, with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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