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NEOTECH

Panasonic Toughbook CF-20G5588VM, MK2, Intel Core i5-7Y57, 10.1"Touch + Digitizer, 16GB|256GB SSD, 4G LTE, Bridge Battery | 140 Hours

Panasonic Toughbook CF-20G5588VM, MK2, Intel Core i5-7Y57, 10.1"Touch + Digitizer, 16GB|256GB SSD, 4G LTE, Bridge Battery | 140 Hours

Regular price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Equip yourself with the Panasonic Toughbook CF-20G5588VM MK2, a rugged 10.1-inch convertible laptop featuring an Intel Core i5-7Y57 processor, touch + digitizer screen, 16GB RAM, 256GB SSD, and 4G LTE. Enhanced with a bridge battery for up to 140 hours of performance. Ideal for professionals on the move.

Overview

The Panasonic Toughbook CF-20G5588VM MK2 is a highly durable convertible laptop that doubles as a tablet, designed for professionals working in challenging environments. It features an Intel Core i5-7Y57 processor, a 10.1-inch touchscreen with digitizer, 16GB of RAM, a 256GB SSD, and 4G LTE connectivity. The bridge battery system extends usage for up to 140 hours, making it ideal for extended field operations without access to power.

Product Description

The Toughbook CF-20 MK2 stands out for its versatility and ruggedness, equipped to handle the demands of professionals in the field. This model offers a seamless experience between laptop and tablet modes, supported by its 10.1-inch touchscreen with digitizer capabilities for precise input. Powered by an Intel Core i5-7Y57 processor and supplemented with 16GB of RAM and a 256GB SSD, it delivers high performance for computing on-the-go. The integrated 4G LTE ensures connectivity in remote locations, while the innovative bridge battery system allows for continuous operation, minimizing downtime during critical tasks. Constructed to withstand drops, dust, and water, this device meets MIL-STD-810G and IP65 standards for toughness.

Key Features

  • Intel Core i5-7Y57 Processor: Efficient processing capabilities for demanding applications.
  • 10.1-inch Touchscreen with Digitizer: Offers versatile input options and high visibility.
  • 16GB RAM and 256GB SSD: Ensures ample storage and smooth multitasking.
  • 4G LTE Connectivity: Keeps you connected anywhere.
  • Bridge Battery System: Extends operational time to 140 hours.
  • Rugged Certification: MIL-STD-810G and IP65 rated for enhanced durability.
  • Windows 10 Pro: Provides advanced security features and enterprise capabilities.

Product Quality and Performance

The Toughbook CF-20 MK2 is designed to endure extreme conditions, ensuring it performs reliably wherever the job takes you. Its bridge battery feature is particularly beneficial for long shifts without access to power, ensuring continuous productivity without interruption.

Specifications

  • Processor: Intel Core i5-7Y57
  • Display: 10.1" Full HD (1920x1200) Multi-Touch with Digitizer
  • Operating System: Windows 10 Pro
  • Memory: 16GB RAM
  • Storage: 256GB SSD
  • Connectivity: 4G LTE, Wi-Fi, Bluetooth
  • Battery Life: Up to 140 hours with bridge battery
  • Weight: Approximately 1.89 kg (including keyboard)

Purpose of Use

Ideal for professionals in utilities, emergency services, construction, and field research, where a rugged and reliable laptop is necessary for data collection, real-time communication, and extensive fieldwork.

How to Use

Utilize the Toughbook CF-20 MK2 for tasks that require mobility and versatility, such as data collection, GIS mapping, and real-time communication. Take full advantage of its convertible design in situations where a tablet is preferable but laptop-grade performance is needed.

Supported OS/Application/Industries

This hybrid device is well-suited for applications that demand a durable, high-performance laptop with tablet capabilities, supporting a wide range of professional software for business, engineering, and scientific applications.

Benefits & Compatibility

  • Hybrid Flexibility: Easily switches between laptop and tablet modes.
  • Extended Battery Life: Ideal for long-duration tasks without immediate access to power.
  • Enhanced Connectivity: Ensures constant communication for critical operations.

Warranty and FAQs

Includes a comprehensive warranty that covers manufacturing defects and service needs. Visit our FAQ section for more information on maintenance and troubleshooting.

Stock Availability

Please contact our sales team to verify the availability of the Panasonic Toughbook CF-20G5588VM MK2 before placing your order. We aim to provide precise stock information and accommodate your needs efficiently.

Get in Touch

For further details on the Panasonic Toughbook CF-20G5588VM MK2 or for assistance with configuring the device to meet specific requirements, please contact our customer service team. We are here to help you find the best solution for your rugged computing needs.

Disclaimer

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Confirm all specifications with our sales team before making a purchase to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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