NEOTECH
Panasonic Toughbook CF-20 MK2, Intel Core i5-7Y57, 10.1" Multi-Touch + Digitizer, 4G LTE, 8GB, 256GB SSD, Backlit Keyboard, Bridge Battery, ANSI Haz Loc, Win10 Pro
Panasonic Toughbook CF-20 MK2, Intel Core i5-7Y57, 10.1" Multi-Touch + Digitizer, 4G LTE, 8GB, 256GB SSD, Backlit Keyboard, Bridge Battery, ANSI Haz Loc, Win10 Pro
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master any field operation with the Panasonic Toughbook CF-20 MK2, featuring a 10.1-inch multi-touch screen with digitizer, Intel Core i5-7Y57 processor, 4G LTE, and hazardous location certification. Ideal for industries requiring a versatile, rugged device under extreme conditions.
Overview
The Panasonic Toughbook CF-20 MK2 is a fully rugged convertible laptop designed to serve as both a tablet and a laptop, making it exceptionally suited for professionals in utilities, emergency services, and field operations. This device offers the flexibility of a detachable 10.1-inch multi-touch display with a digitizer, powered by an Intel Core i5-7Y57 processor, and is equipped with 4G LTE for optimal connectivity.
Product Description
This iteration of the Toughbook CF-20 is optimized for mobility and durability. It features a 10.1-inch multi-touch screen that can be used with gloves and includes a digitizer for precise input with a stylus. The Intel Core i5-7Y57 processor, combined with 8GB of RAM and a 256GB SSD, ensures smooth performance for all your applications. The device is engineered to meet MIL-STD-810G and IP65 standards for ruggedness, with additional ANSI Hazardous Location certification, making it safe for use in explosive environments. Its bridge battery system allows for hot-swapping of batteries without shutting down, ensuring continuous operation. With a backlit keyboard, this Toughbook is ideal for low-light conditions, enhancing its usability in diverse environments.
Key Features
- Intel Core i5-7Y57 Processor: Efficient power and performance for complex field applications.
- 10.1-inch Multi-Touch + Digitizer: High responsiveness and precision input, suitable for detailed tasks.
- 4G LTE Connectivity: Reliable high-speed internet access in remote locations.
- 8GB RAM and 256GB SSD: Ample memory and storage for software and data-intensive operations.
- ANSI Haz Loc Certified: Safe for use in volatile environments where flammable gases or vapors may be present.
- Bridge Battery System: Enables battery replacement without powering down the device.
- Backlit Keyboard: Enhances typing visibility in low-light conditions.
Product Quality and Performance
The CF-20 MK2 is built to withstand the challenges of extreme operational environments, from freezing temperatures to tropical heat, without compromising on functionality. Its hybrid design as a laptop and tablet with robust build specifications ensures it meets the dynamic needs of field professionals.
Specifications
- Processor: Intel Core i5-7Y57
- Display: 10.1" Full HD (1920 x 1200) Multi-Touch with Digitizer
- Operating System: Windows 10 Pro
- Memory: 8GB RAM
- Storage: 256GB SSD
- Connectivity: Wi-Fi, Bluetooth, 4G LTE
- Battery: Bridge battery feature for uninterrupted use
- Weight: Lightweight and portable for field use
Purpose of Use
Ideal for field technicians, environmental researchers, and public safety officials who require a portable, durable device capable of handling a variety of tasks in hazardous and challenging environments.
How to Use
Utilize the Toughbook CF-20 MK2 for on-site data collection, navigation, and communication. Its tablet mode is perfect for capturing data or images on the go, while the laptop mode is suited for detailed data analysis and reporting.
Supported OS/Application/Industries
The CF-20 MK2 supports a wide range of applications, particularly those used in field services, emergency response, and industries requiring operation in hazardous locations.
Benefits & Compatibility
- Dual-Use Convenience: Easily switches between tablet and laptop modes.
- Rugged and Reliable: Designed to operate under extreme conditions without failure.
- Connectivity Options: Keeps you connected with teams and systems wherever you are.
Warranty and FAQs
Comes with a comprehensive manufacturer's warranty covering defects and service needs. Visit our FAQ section for more information on operation, maintenance, and troubleshooting.
Stock Availability
Please contact our sales team to verify the availability of the Panasonic Toughbook CF-20 MK2 before placing your order. We strive to provide accurate stock information and ensure timely delivery.
Get in Touch
For further details on the Panasonic Toughbook CF-20 MK2 or for assistance with your specific needs, please contact our customer service team. We are committed to providing high-quality solutions tailored to the demanding needs of professionals in extreme environments.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Confirm all specifications with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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