NEO Digital
Panasonic Connect WV-S15500-V3L S-series High resolution Network camera with AI engine
Panasonic Connect WV-S15500-V3L S-series High resolution Network camera with AI engine
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The Panasonic WV-S15500-V3L network camera integrates high-resolution imaging with powerful AI capabilities for exceptional surveillance in demanding environments. Ideal for high-security areas.
Overview:
The Panasonic Connect WV-S15500-V3L is a sophisticated addition to the S-Series, featuring high-resolution imaging combined with an advanced AI engine. This network camera is designed for environments where precision surveillance is critical, such as governmental facilities, large corporate campuses, and complex urban areas.
Product Description:
The WV-S15500-V3L stands out with its capability to deliver clear, detailed images facilitated by its high-resolution sensors. Enhanced with an AI engine, the camera offers intelligent analytics such as facial recognition, perimeter breach detection, and unusual activity monitoring, making it a highly effective tool for proactive security measures. Its robust design ensures reliable operation in diverse weather conditions, making it suitable for both indoor and outdoor installations.
Key Features:
- High-Resolution Imaging: Captures detailed visuals, essential for accurate monitoring and identification in security-sensitive scenarios.
- Advanced AI Engine: Provides smart analytics for real-time threat detection and behavioral analysis, enhancing security responsiveness.
- Wide Coverage: Engineered to offer extensive field of view, minimizing blind spots and reducing the need for multiple cameras.
- Enhanced Low-Light Performance: Maintains image quality in various lighting conditions, ensuring 24/7 surveillance efficacy.
- Durable Build: Conforms to high standards of weather and impact resistance, suitable for challenging external environments.
Specifications:
- Resolution: High-definition video output for superior image clarity.
- AI Capabilities: Includes features like motion detection, object tracking, and crowd density analysis.
- Field of View: Broad lens array to maximize area coverage.
- Connectivity: Compatible with a variety of network protocols for easy integration into existing systems.
- Environmental Resistance: Built to withstand adverse conditions, ensuring consistent performance.
Purpose of Use:
The WV-S15500-V3L is ideally suited for securing high-risk areas where high-quality surveillance is essential to maintain safety and operational continuity. It's particularly effective in settings that require continuous and detailed monitoring.
How to Use:
Strategically install the WV-S15500-V3L to cover crucial points and wide areas. Utilize the advanced AI functionalities to set up custom surveillance parameters, enhancing the camera’s efficiency and effectiveness in real-time security operations.
Warranty and Support:
Panasonic provides a comprehensive warranty for the WV-S15500-V3L, which includes full support for any manufacturing defects. Additional support options are available to extend coverage and ensure optimal functioning over the camera's lifespan.
Purchase and Delivery Options:
This camera is available through Panasonic's authorized security equipment dealers. Potential buyers can also contact Panasonic directly for customized solutions and professional advice on installation. Various shipping options are available to meet diverse deployment needs.
After Sales Support:
Panasonic offers robust after-sales support, including technical assistance, part replacements, and regular maintenance services to help keep the surveillance system operational and effective.
Request for Customer Reviews and Testimonials:
Panasonic encourages users of the WV-S15500-V3L to share their experiences to help guide other consumers and inform ongoing product development.
Stock Availability:
For the most accurate information regarding the availability of the WV-S15500-V3L, please contact Panasonic or an authorized distributor, as inventory levels can change based on demand and production schedules.
Get in Touch:
For more detailed information about the Panasonic WV-S15500-V3L or assistance with your surveillance needs, please contact Panasonic’s customer service. Their expert team is ready to provide guidance and support tailored to your specific requirements.
Disclaimer:
All information about the Panasonic WV-S15500-V3L is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with authorized Panasonic dealers before making a purchase decision
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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