NEO Digital
Advidia M-89-F-L 8MP HD Intelligent IR Bullet Network Camera
Advidia M-89-F-L 8MP HD Intelligent IR Bullet Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your security with Advidia's M-89-F-L, an 8MP HD Intelligent IR Bullet Camera designed for exceptional detail and robust night-time performance in demanding environments.
Overview:
The Advidia M-89-F-L is a high-performance bullet network camera that combines 8-megapixel high-definition video quality with intelligent infrared (IR) capabilities to offer superior surveillance both day and night. This camera is designed for areas that require detailed observation, including commercial properties, parking lots, and large outdoor areas.
Product Description:
Featuring an 8MP sensor, the M-89-F-L captures ultra-high-definition images, providing unparalleled clarity and detail. Its intelligent IR technology ensures effective night vision, allowing for clear footage even in complete darkness, up to significant distances. The robust design makes it suitable for various outdoor settings, resisting weather and vandalism to maintain continuous operation under harsh conditions.
Key Features:
- 8 Megapixel High-Resolution Imaging: Delivers exceptionally clear and detailed footage, ideal for situations where identifying small details is crucial.
- Intelligent IR Technology: Provides powerful night vision capabilities, ensuring reliable surveillance in low-light conditions.
- Robust and Weatherproof: Designed to withstand adverse weather conditions, making it perfect for outdoor use.
- Wide Dynamic Range (WDR): Handles complex lighting environments effectively, capturing usable video in both bright and dark areas simultaneously.
- Easy Installation: Comes with features that simplify setup and integration into existing security systems.
Specifications:
- Resolution: 8MP for crystal-clear image quality.
- IR Range: Capable of night vision up to a specified distance, providing clear images in low light or no light.
- Lens: Equipped with a high-quality lens to maximize field of view and detail.
- Connectivity: Supports ONVIF and other network protocols for compatibility with a wide range of VMS solutions.
- Housing: Durable, IP-rated enclosure that protects against dust, water, and impact.
Purpose of Use:
The Advidia M-89-F-L is particularly effective in expansive outdoor environments where high-resolution surveillance is needed to monitor and secure perimeters, such as industrial areas, large retail parking lots, and residential communities.
How to Use:
Install the M-89-F-L at strategic points where high detail and wide coverage are necessary. Adjust the orientation and settings according to the specific surveillance requirements, leveraging the camera’s high resolution and IR capabilities to maximize area coverage and image quality, particularly in low-light conditions.
Warranty and Support:
Advidia provides a comprehensive warranty for the M-89-F-L, ensuring coverage for defects and performance issues. Extended warranty options and technical support are available to maximize the camera's operational lifespan and effectiveness.
Purchase and Delivery Options:
Available through Advidia’s network of authorized dealers, the M-89-F-L can also be ordered directly for specific needs, with various shipping options available to meet project timelines.
After Sales Support:
Advidia offers robust after-sales support, including technical assistance, maintenance services, and firmware updates, ensuring that customers can maintain and effectively utilize their camera systems.
Request for Customer Reviews and Testimonials:
Advidia encourages users of the M-89-F-L to share their experiences and feedback, which helps prospective buyers and contributes to ongoing product improvement.
Stock Availability:
Contact Advidia or an authorized dealer for the most up-to-date information on the availability of the M-89-F-L.
Get in Touch:
For more information about the Advidia M-89-F-L or for assistance with your security needs, contact Advidia’s customer service. They are prepared to offer expert advice and comprehensive support to ensure you receive the best possible solutions for your surveillance requirements.
Disclaimer:
All information regarding the Advidia M-89-F-L is provided for general informational purposes only and is subject to change without notice. Always confirm specifications, availability, and pricing with Advidia or authorized dealers before making any purchasing decisions
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
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For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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