NEO Digital
Advidia M-44-FW-L 4MP WDR Fixed Eyeball Network IR Camera
Advidia M-44-FW-L 4MP WDR Fixed Eyeball Network IR Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your premises with Advidia's M-44-FW-L, a 4MP fixed eyeball network camera with IR capabilities and Wide Dynamic Range, perfect for detailed and adaptive security monitoring in any lighting condition.
Overview:
The Advidia M-44-FW-L is a high-performance fixed eyeball camera equipped with a 4-megapixel sensor and infrared illumination, designed to deliver superior image clarity and detail in diverse lighting environments. This camera is ideal for areas needing constant surveillance such as retail stores, office buildings, and residential areas.
Product Description:
The M-44-FW-L features Wide Dynamic Range (WDR) technology, which helps balance the lighting in scenes with high contrast, ensuring that no detail is lost in shadows or highlights. Its fixed eyeball design allows for discreet installation and straightforward positioning, making it versatile for both indoor and outdoor settings. With built-in IR LEDs, the camera provides clear video footage even in complete darkness, making it a reliable choice for round-the-clock security.
Key Features:
- 4 Megapixel High-Resolution: Offers detailed and sharp images, essential for accurate identification and monitoring.
- Wide Dynamic Range (WDR): Effectively captures details in varied lighting conditions, from bright highlights to dark shadows.
- Infrared Capabilities: Ensures excellent low-light and night-time performance, with clear imaging up to a considerable distance.
- Fixed Eyeball Design: Allows easy installation and precise positioning, suitable for a wide range of environments.
- Robust Construction: Designed to be durable and weather-resistant, ideal for both indoor and outdoor use.
Specifications:
- Resolution: 4MP for high-quality imaging.
- IR Range: Effective night vision with built-in IR LEDs.
- Lens: Fixed lens optimized for wide coverage.
- WDR: Supports advanced WDR for balanced imaging in complex lighting.
- Network Compatibility: Compatible with a variety of network protocols for seamless integration.
Purpose of Use:
The Advidia M-44-FW-L is tailored for settings that require dependable surveillance with clear detail across various lighting conditions. Its fixed design and high-resolution output make it especially useful for monitoring entrances, parking lots, and other critical areas where constant surveillance is crucial.
How to Use:
Install the M-44-FW-L in strategic locations with potential lighting challenges, such as near windows or in shaded areas. Adjust the camera angle to optimize the field of view and focus on key areas of interest. Utilize its WDR and IR features to enhance video quality during both day and night.
Warranty and Support:
Advidia offers a comprehensive warranty for the M-44-FW-L, ensuring coverage against manufacturing defects. Extended support and maintenance options are available to maintain optimal performance and longevity of the camera.
Purchase and Delivery Options:
Available through Advidia’s authorized dealers, the M-44-FW-L can be purchased directly for specific requirements, with flexible shipping options to accommodate various project needs.
After Sales Support:
Advidia provides extensive after-sales support, including technical assistance, part replacement services, and firmware updates to ensure the camera system operates efficiently.
Request for Customer Reviews and Testimonials:
Advidia encourages users of the M-44-FW-L to share their experiences to assist others in making informed purchasing decisions and to aid in continuous product improvement.
Stock Availability:
Contact authorized Advidia dealers or directly inquire with Advidia for the most up-to-date information on the availability of the M-44-FW-L.
Get in Touch:
For more detailed information about the Advidia M-44-FW-L or for assistance with your security needs, please contact Advidia’s customer service. They are prepared to provide expert guidance and comprehensive support to help you achieve your surveillance objectives.
Disclaimer:
All information regarding the Advidia M-44-FW-L is provided for general informational purposes only and is subject to change without notice. Always confirm specifications, availability, and pricing with Advidia or authorized dealers before making any purchasing decisions
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
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For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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