NEO Digital
Advidia M-29-V 2MP Bullet Network Camera
Advidia M-29-V 2MP Bullet Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your security setup with Advidia's M-29-V, a 2MP bullet network camera designed for clear, reliable monitoring in a variety of environments, both indoor and outdoor.
Overview:
The Advidia M-29-V is a compact bullet network camera equipped with a 2-megapixel sensor, ideal for providing high-quality surveillance in diverse settings such as small businesses, residential areas, and public spaces. Its streamlined design and robust features make it a versatile choice for effective monitoring.
Product Description:
The M-29-V delivers detailed video footage with its 2MP resolution, ensuring clear images that can aid in identification and event analysis. This camera is built to withstand various environmental conditions, making it suitable for both indoor and outdoor installations. It includes features like infrared illumination for night vision, ensuring round-the-clock security.
Key Features:
- 2 Megapixel High-Resolution Imaging: Provides clear and detailed footage, suitable for security applications where image clarity is essential.
- Compact Bullet Design: Offers a discreet surveillance solution that blends easily into any setting.
- Infrared Night Vision: Equipped with IR LEDs for clear night-time monitoring up to a specified range.
- Weather-Resistant Casing: Ensures durability and reliability in outdoor conditions.
- Easy Installation and Configuration: Supports standard network protocols for quick setup and integration into existing surveillance systems.
Specifications:
- Resolution: 2MP for high-definition image quality.
- IR Range: Effective night vision capabilities for low light conditions.
- Lens: Fixed lens with an optimal field of view for broad area coverage.
- Network Compatibility: ONVIF compliance ensures compatibility with a wide range of network equipment.
- Housing: Durable, weather-resistant body suitable for outdoor use.
Purpose of Use:
The Advidia M-29-V is particularly effective for property owners and businesses needing reliable surveillance that can be easily integrated into existing security systems. It is an excellent choice for areas requiring constant monitoring such as parking lots, entryways, and loading docks.
How to Use:
To maximize the effectiveness of the M-29-V, install the camera at strategic points where visibility is essential. Configure the camera’s settings through the network to optimize performance for specific monitoring needs, leveraging its high resolution and night vision capabilities.
Warranty and Support:
Advidia provides a comprehensive warranty for the M-29-V, covering manufacturing defects and performance issues. Extended support options are available to ensure continued operational efficiency.
Purchase and Delivery Options:
Available through Advidia’s network of authorized dealers, the M-29-V can also be ordered directly from Advidia, with various shipping options available to meet diverse installation schedules and requirements.
After Sales Support:
Advidia offers robust after-sales support, including technical assistance and routine maintenance services, to help users maintain and effectively utilize their camera systems.
Request for Customer Reviews and Testimonials:
Advidia encourages users of the M-29-V to share their experiences and feedback, which helps guide potential buyers and supports ongoing product development.
Stock Availability:
Contact authorized Advidia dealers or directly inquire with Advidia for the most up-to-date information on the availability of the M-29-V.
Get in Touch:
For more detailed information about the Advidia M-29-V or for assistance with your surveillance needs, please contact Advidia’s customer service. They are prepared to provide expert guidance and support tailored to your specific requirements.
Disclaimer:
All information regarding the Advidia M-29-V is provided for general informational purposes only and is subject to change without notice. Always confirm specifications, availability, and pricing with Advidia or authorized dealers before making any purchasing decisions
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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