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NEO Digital

Advidia M-24-V-T 2MP Eyeball Network Camera

Advidia M-24-V-T 2MP Eyeball Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Achieve discreet, effective monitoring with the Advidia M-24-V-T, a 2MP eyeball network camera designed for versatile installation and clear imagery in a variety of settings.

Overview:

The Advidia M-24-V-T is a compact eyeball network camera that offers a 2-megapixel resolution, ideal for detailed and discrete surveillance in both indoor and outdoor environments. Its versatile design makes it suitable for a range of applications including homes, small businesses, and office spaces.

Product Description:

This camera features a unique eyeball design that allows for adjustable viewing angles, providing flexible installation options and optimal coverage. The 2MP sensor ensures high-resolution video capture, delivering clear and detailed images. Equipped with infrared capabilities, the M-24-V-T provides effective night vision, ensuring round-the-clock security.

Key Features:

  • 2 Megapixel High-Resolution: Captures detailed images, essential for identifying activities and individuals.
  • Compact Eyeball Design: Offers flexible installation and easy adjustment to cover desired areas effectively.
  • Infrared Night Vision: Delivers clear footage in low-light conditions up to a significant range.
  • Wide Dynamic Range (WDR): Ensures balanced exposure in varied lighting conditions, capturing clear images in both bright and dark areas.
  • Weather-Resistant: Rated for outdoor use, ensuring durability against environmental elements.

Specifications:

  • Resolution: 2MP for sharp and clear image quality.
  • IR Range: Effective night vision for 24/7 surveillance.
  • Lens: Wide-angle lens that provides extensive coverage.
  • WDR: Advanced technology to handle scenes with complex lighting.
  • Housing: Durable and weather-resistant for indoor and outdoor use.

Purpose of Use:

The Advidia M-24-V-T is designed for users looking for a robust and flexible surveillance solution that can be easily integrated into various environments. It is especially suitable for areas requiring unobtrusive cameras that do not compromise on video quality.

How to Use:

To install the M-24-V-T, select locations that provide a comprehensive view of the area to be monitored. Adjust the angle of the eyeball camera to focus on specific zones, ensuring all critical areas are covered. Utilize the network interface to configure settings and customize according to surveillance needs.

Warranty and Support:

Advidia offers a comprehensive warranty for the M-24-V-T, covering manufacturing defects and operational issues. Extended support options are available to ensure the camera maintains optimal performance over time.

Purchase and Delivery Options:

This camera can be purchased through Advidia’s authorized dealers or directly from Advidia, with various shipping options available to meet diverse project requirements and timelines.

After Sales Support:

Advidia provides extensive after-sales support, including technical assistance, troubleshooting, and maintenance services, to help users effectively utilize their surveillance system.

Request for Customer Reviews and Testimonials:

Advidia encourages users of the M-24-V-T to share their experiences and feedback, which aids prospective buyers and contributes to the enhancement of the product.

Stock Availability:

Contact authorized Advidia dealers or directly inquire with Advidia for the most up-to-date availability information on the M-24-V-T.

Get in Touch:

For more detailed information about the Advidia M-24-V-T or for assistance with your security needs, please contact Advidia’s customer service. They are equipped to offer expert guidance and support tailored to your specific requirements.

Disclaimer:

All information regarding the Advidia M-24-V-T is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Advidia or authorized dealers before making any purchasing decisions

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

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For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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