NEO Digital
Advidia M-NVR-16CH-16POE-4 16ch Network Video Recorder
Advidia M-NVR-16CH-16POE-4 16ch Network Video Recorder
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your security system with the Advidia M-NVR-16CH-16POE-4, a 16-channel network video recorder that offers simplified installation and powerful management of multi-camera surveillance setups.
Overview:
The Advidia M-NVR-16CH-16POE-4 is designed for medium to large-scale security operations that require robust recording capabilities and direct camera connectivity. This NVR facilitates the management of up to 16 IP cameras through its built-in Power over Ethernet (PoE) ports, providing both power and network connectivity through a single cable per camera.
Product Description:
This network video recorder supports high-definition video recording across all channels, ensuring detailed and clear surveillance footage. The integrated PoE ports simplify the installation process by reducing cable clutter and minimizing the need for additional hardware. With advanced features such as motion detection, remote access, and ample storage capacity, the Advidia M-NVR-16CH-16POE-4 is equipped to handle complex surveillance demands efficiently.
Key Features:
- 16 Channel Recording: Allows for comprehensive monitoring with simultaneous recording from up to 16 IP cameras.
- Built-in PoE Ports: Each of the 16 channels includes a PoE port to streamline power and data transmission.
- High-Definition Output: Supports HD video for all channels, ensuring high-quality surveillance footage.
- Advanced Recording Features: Includes motion detection, scheduled recording, and event-based triggers to enhance security effectiveness.
- Remote Access Capabilities: Users can view and manage the system remotely, making it ideal for multi-location monitoring.
Specifications:
- Channels: 16-channel IP camera support.
- PoE Ports: 16 integrated PoE ports for direct camera connection.
- Video Output: High-definition video recording and playback.
- Storage: Options for multiple hard drives, providing significant data storage capacity.
- Network Compatibility: Supports various network protocols and is compatible with ONVIF for easy integration with existing systems.
Purpose of Use:
The Advidia M-NVR-16CH-16POE-4 is perfect for businesses, educational institutions, and any organization requiring a comprehensive and scalable video surveillance solution. It's particularly effective in environments like campuses, large retail stores, and extensive office spaces where multiple areas must be monitored simultaneously.
How to Use:
To get started, connect IP cameras directly to the NVR’s PoE ports. Configure each camera through the NVR’s interface to optimize recording settings based on your specific security requirements. Utilize the remote access feature to monitor live feeds and manage the system from any location.
Warranty and Support:
Advidia provides a comprehensive warranty for the M-NVR-16CH-16POE-4, covering defects in materials and workmanship. Additional support and extended service options are available to ensure long-term reliability and performance.
Purchase and Delivery Options:
This NVR is available through Advidia’s authorized dealers, who can also provide professional installation and configuration services. Various shipping options are available to accommodate the needs of different project timelines.
After Sales Support:
Advidia offers extensive after-sales support, including customer service and technical assistance, to help users effectively utilize their NVR and resolve any issues that may arise.
Request for Customer Reviews and Testimonials:
Advidia encourages users of the M-NVR-16CH-16POE-4 to share their experiences and feedback to assist others in making informed decisions and to support product improvement.
Stock Availability:
Contact authorized Advidia dealers or directly inquire with Advidia for the most current stock information on the M-NVR-16CH-16POE-4.
Get in Touch:
For more information about the Advidia M-NVR-16CH-16POE-4 or for assistance with your surveillance system needs, please contact Advidia’s customer service. They are prepared to provide expert advice and comprehensive support tailored to your specific requirements.
Disclaimer:
All information regarding the Advidia M-NVR-16CH-16POE-4 is provided for general informational purposes only and is subject to change without notice. Always confirm specifications, availability, and pricing with Advidia or authorized dealers before making any purchasing decisions
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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