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NEO Digital

Advidia M-NVR-32CH 32ch Network Video recorder

Advidia M-NVR-32CH 32ch Network Video recorder

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Expand your surveillance capabilities with the Advidia M-NVR-32CH, a 32-channel network video recorder designed for large-scale security operations. Offering robust performance and extensive storage options, this NVR ensures comprehensive coverage and reliable recording.

Overview:

The Advidia M-NVR-32CH is engineered for environments that require detailed monitoring over multiple locations. Capable of supporting up to 32 camera feeds, this NVR is ideal for large properties or facilities needing expansive surveillance, such as shopping centers, manufacturing plants, and large corporate campuses.

Product Description:

This network video recorder delivers high-definition video storage and sophisticated management of multiple video streams. With support for up to 32 cameras, the M-NVR-32CH offers flexibility in surveillance operations, allowing for both broad area coverage and detailed monitoring of critical areas. Features such as motion detection, scheduled recording, and event alerts provide enhanced security management, while its compatibility with a wide range of camera models ensures versatile system integration.

Key Features:

  • 32-Channel Support: Manages and records video from up to 32 IP cameras, suitable for comprehensive surveillance needs.
  • High-Definition Recording: Ensures clear and detailed footage, crucial for identifying details in security footage.
  • Large Storage Capacity: Equipped with options for extensive video storage, allowing for long-term data retention and backup.
  • Advanced Security Features: Includes motion detection, tamper alerts, and customizable recording settings to enhance monitoring efficiency.
  • Remote Access and Management: Provides capabilities for remote viewing and system management via compatible software, ensuring flexibility and ease of use.

Specifications:

  • Channels: 32-channel IP camera support for extensive monitoring.
  • Video Output: Supports high-resolution recording for clear visual details.
  • Storage: Multiple HDD slots for ample storage expansion.
  • Network Compatibility: Seamless integration with existing network infrastructures; ONVIF compliant.
  • User Interface: Intuitive setup and configuration, with a user-friendly operating system.

Purpose of Use:

The Advidia M-NVR-32CH is tailored for users who manage large-scale surveillance systems where high reliability and extensive data handling capabilities are paramount. It is particularly beneficial for security managers overseeing multiple buildings or areas, providing them with the tools needed to monitor, record, and analyze a vast amount of video data efficiently.

How to Use:

To deploy the M-NVR-32CH, integrate it with up to 32 IP cameras across your facility. Utilize its network capabilities to connect and configure each camera for optimal coverage. Adjust recording settings according to your specific security requirements, such as motion detection in sensitive areas. Regularly review and manage recordings through its remote access features to ensure all aspects of your property are adequately monitored.

Warranty and Support:

Advidia offers a comprehensive warranty for the M-NVR-32CH, covering essential support and maintenance. Extended service agreements are available to provide additional peace of mind and ensure the longevity of your investment.

Purchase and Delivery Options:

The M-NVR-32CH is available through authorized Advidia distributors and can be ordered with professional installation support. Various shipping options are offered to meet your operational deadlines and project requirements.

After Sales Support:

Advidia provides robust after-sales support, including technical assistance and routine maintenance services, ensuring your surveillance system maintains optimal performance over time.

Request for Customer Reviews and Testimonials:

Advidia encourages users of the M-NVR-32CH to share their experiences and feedback, helping others in the community make informed decisions and assisting in ongoing product development.

Stock Availability:

For the latest stock information on the M-NVR-32CH, contact authorized Advidia dealers or inquire directly with Advidia.

Get in Touch:

For more information about the Advidia M-NVR-32CH or for assistance with your surveillance needs, contact Advidia’s customer service. They are ready to provide expert advice and comprehensive support tailored to your requirements.

Disclaimer:

All information regarding the Advidia M-NVR-32CH is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Advidia or authorized dealers before making any purchasing decisions

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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