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NEO Digital

Advidia M-NVR-4CH-4POE 4ch Network Video Recorder with 4-port PoE

Advidia M-NVR-4CH-4POE 4ch Network Video Recorder with 4-port PoE

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Simplify your security setup with the Advidia M-NVR-4CH-4POE, a 4-channel network video recorder featuring integrated PoE ports for easy installation and effective management of security cameras.

Overview:

The Advidia M-NVR-4CH-4POE is a compact network video recorder designed for small surveillance setups that require high-quality video recording and simplified installation. This device supports up to 4 IP cameras and integrates Power over Ethernet (PoE) ports to facilitate both power and data transmission over a single network cable per camera.

Product Description:

Ideal for small businesses, homes, and other environments with limited space but needing robust surveillance, the M-NVR-4CH-4POE provides a straightforward solution that enhances security without the complexity of traditional setups. Each of the four channels comes equipped with its own PoE port, making the system easy to set up and manage. The recorder supports high-definition video to ensure detailed and clear footage, and includes features such as remote viewing capabilities, motion detection, and ample storage capacity.

Key Features:

  • 4-Channel Recording: Manages and records video from up to 4 IP cameras simultaneously.
  • Built-in PoE Ports: Simplifies cabling by combining power and data transmission into single cables for each connected camera.
  • High-Definition Support: Captures and stores high-quality video footage for detailed viewing and evidence gathering.
  • Remote Access: Allows users to view live and recorded footage remotely via a secure connection, enhancing convenience and monitoring flexibility.
  • Compact Design: Ideal for installations with limited space, offering a powerful surveillance tool that doesn't require extensive hardware.

Specifications:

  • Channels: 4 channels, each with a dedicated PoE port.
  • Video Output: Supports HD recording for all connected cameras to ensure clarity.
  • Storage: Equipped with options for internal storage expansion to handle extensive video archives.
  • Network Compatibility: Fully compatible with ONVIF standards, facilitating integration with a variety of IP cameras and network configurations.
  • Security Features: Advanced encryption and security protocols to protect video data integrity and privacy.

Purpose of Use:

The Advidia M-NVR-4CH-4POE is perfect for users who need a simple, efficient, and effective surveillance system. It is particularly suited for small retail shops, residential properties, and offices that require a straightforward setup with minimal maintenance and operational complexity.

How to Use:

To set up the M-NVR-4CH-4POE, connect compatible IP cameras directly to the integrated PoE ports. Configure the NVR via its user interface to adjust recording settings, schedule recording times, and set up motion detection alerts. Utilize the remote access feature to monitor your property from anywhere, ensuring continuous surveillance and security.

Warranty and Support:

Advidia provides a comprehensive warranty for the M-NVR-4CH-4POE, covering any defects and technical issues. Extended support options are available to maintain optimal functionality and performance.

Purchase and Delivery Options:

Available through Advidia’s authorized dealers, this NVR can be ordered with options for professional installation and configuration. Various shipping methods are offered to meet different logistical needs.

After Sales Support:

Advidia offers robust after-sales support, including technical assistance and customer service, ensuring users can effectively manage their surveillance system.

Request for Customer Reviews and Testimonials:

Advidia encourages customers to share their experiences with the M-NVR-4CH-4POE to help others in making informed purchasing decisions and to support product improvement efforts.

Stock Availability:

Contact authorized Advidia dealers or directly inquire with Advidia for up-to-date stock information on the M-NVR-4CH-4POE.

Get in Touch:

For more detailed information about the Advidia M-NVR-4CH-4POE or for assistance with your security system needs, contact Advidia’s customer service. They are prepared to offer expert guidance and support tailored to your specific requirements.

Disclaimer:

All information regarding the Advidia M-NVR-4CH-4POE is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Advidia or authorized dealers before making any purchasing decisions

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

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For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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