NEO Digital
Advidia M-NVR-16CH-16POE 16ch Network Video Recorder with 16-port PoE
Advidia M-NVR-16CH-16POE 16ch Network Video Recorder with 16-port PoE
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost your home's security effortlessly with the Panasonic VL-SA71, a straightforward analog video door phone kit. See and speak with visitors at your door with ease, day or night.
Overview:
The Panasonic Connect VL-SA71 is a basic analog video door phone kit that offers an effective way to enhance security at your doorstep. Designed for easy communication and monitoring, this kit is ideal for residential settings where simple, reliable door management is needed.
Product Description:
The VL-SA71 video door phone kit includes an outdoor camera and an indoor monitor that provide visual and audio communication capabilities. This system allows residents to safely identify visitors before granting entry. Equipped with night vision and a weather-resistant design, the camera ensures functionality in various environmental conditions. The indoor unit features a clear display and simple controls for straightforward operation.
Key Features:
- Clear Visual Monitoring: Offers a live video feed from the outdoor camera to the indoor monitor, allowing for secure visual identification of visitors.
- Two-Way Audio: Enables residents to communicate directly with visitors, enhancing security and convenience.
- Night Vision Capability: Ensures visibility in low-light conditions, making it functional 24/7.
- Weather-Resistant Camera: Designed to withstand the elements, ensuring durability and reliability.
- Easy Installation: The system can be set up quickly and easily, requiring minimal technical skills.
Specifications:
- Display: Color monitor providing crisp image clarity.
- Camera: High-resolution camera with night vision and weather-resistant features.
- Audio: Integrated two-way audio system for clear communication.
- Power: Efficient power usage with options for AC connection.
- Installation: Simple wall-mounted setup, with all necessary components included.
Purpose of Use:
The Panasonic VL-SA71 is suited for homeowners looking to increase their control over home security. It's particularly beneficial for those in residential communities, detached homes, and apartments seeking a reliable, no-frills solution to screen visitors and enhance safety.
How to Use:
Install the camera unit near your entrance and place the monitor in a convenient location inside your home. Connect the two units using the provided cabling. Use the monitor to check who is at the door and communicate with them without needing to open the door, providing a safe way to manage entry into your home.
Warranty and Support:
Panasonic offers a comprehensive warranty that covers defects in materials and workmanship, ensuring peace of mind for users. Support services are available to assist with installation and operational queries.
Purchase and Delivery Options:
The VL-SA71 is available through authorized Panasonic dealers and major electronics retailers. Customers can choose from several delivery options to suit their convenience and urgency.
After Sales Support:
Panasonic provides robust after-sales support, including troubleshooting and maintenance services, to ensure continued satisfaction and optimal performance of the video door phone system.
Request for Customer Reviews and Testimonials:
Panasonic values customer feedback and encourages owners of the VL-SA71 to share their experiences online to help others make informed decisions and to contribute to product improvements.
Stock Availability:
For up-to-date stock information and availability of the Panasonic VL-SA71, please contact local dealers or check online retail platforms.
Get in Touch:
For more details about the Panasonic VL-SA71 or for assistance with your specific requirements, contact Panasonic’s customer service team. They are ready to offer expert guidance and personalized support.
Disclaimer:
Information regarding the Panasonic VL-SA71 is provided for general informational purposes only and is subject to change without notice. Verify all details such as specifications, availability, and pricing with Panasonic or authorized retailers before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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