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NEO Digital

Panasonic Connect VL-VA514 4-Button Door Station (Doorphone)

Panasonic Connect VL-VA514 4-Button Door Station (Doorphone)

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Enhance building access control with Panasonic’s VL-VA514, a 4-button door station that offers clear audio communication and robust functionality, perfect for multi-tenant environments.

Overview:

The Panasonic Connect VL-VA514 is a 4-button door station designed to provide reliable and efficient communication and access control in multi-tenant buildings, offices, or residential complexes. This doorphone system facilitates easy communication between visitors and tenants, enhancing security and convenience for both parties.

Product Description:

Equipped with four distinct call buttons, the VL-VA514 allows visitors to directly contact specific tenants. Each button can be labeled for individual apartments or offices, making it straightforward for visitors to reach their intended destination. The unit is crafted with a durable, weather-resistant design to withstand external environmental conditions, ensuring long-term reliability. Featuring high-quality audio components, the door station delivers clear sound, even in noisy outdoor environments.

Key Features:

  • Four Individual Call Buttons: Enables direct communication with multiple tenants, ideal for apartment buildings or shared offices.
  • High-Quality Audio: Ensures clear voice transmission, reducing misunderstandings and enhancing user experience.
  • Durable Construction: Built to resist weather and tampering, suitable for outdoor installation.
  • Easy Installation: Simple setup process that integrates seamlessly with existing intercom and access systems.
  • User-Friendly Interface: Each button is clearly marked and easy to use for visitors of all ages.

Specifications:

  • Buttons: 4 programmable buttons, each assignable to different tenants.
  • Audio Quality: Superior sound clarity with noise-reduction capabilities.
  • Housing: Robust, weatherproof exterior suitable for external mounting.
  • Compatibility: Works with Panasonic’s range of intercom systems.
  • Dimensions: Compact size to fit beside most entryways without intruding on space.

Purpose of Use:

The Panasonic VL-VA514 is perfect for residential complexes, commercial buildings, and gated communities where multiple tenants or businesses require individual access capabilities. It facilitates secure and straightforward communication from the entrance to specific units within the building.

How to Use:

Install the VL-VA514 at the main entry point of the building. Wire each button to correspond with a specific apartment or office intercom system. Visitors press the button associated with the tenant they wish to contact, initiating a direct audio call to that specific unit.

Warranty and Support:

Panasonic offers a standard warranty on the VL-VA514, covering defects and performance issues. Comprehensive support is available to assist with installation, configuration, and maintenance.

Purchase and Delivery Options:

Available through authorized Panasonic security system distributors and dealers. Customers can choose from standard or expedited shipping options to meet their installation timelines.

After Sales Support:

Panasonic provides after-sales support through a dedicated hotline and online resources, including installation guides and troubleshooting assistance.

Request for Customer Reviews and Testimonials:

Panasonic encourages building managers and residents who use the VL-VA514 to share their feedback. These insights are valuable to prospective customers and help Panasonic enhance product features.

Stock Availability:

For the latest stock information on the VL-VA514, please contact authorized Panasonic dealers or check the Panasonic website.

Get in Touch:

For more detailed information about the Panasonic VL-VA514 or for assistance with your building communication needs, contact Panasonic’s customer service. They are prepared to offer expert advice and tailored support to ensure your access control system meets your specific requirements.

Disclaimer:

All information regarding the Panasonic VL-VA514 is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Panasonic or authorized sellers before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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