NEO Digital
Panasonic Connect WV-S35402-F2L All-in-one Compact dome camera with AI engine and IR-LED
Panasonic Connect WV-S35402-F2L All-in-one Compact dome camera with AI engine and IR-LED
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your security setup with the PANASONIC Connect WV-S35402-F2L, featuring an advanced AI engine and IR-LED for exceptional night vision. Ideal for comprehensive indoor and outdoor monitoring.
Overview:
The PANASONIC Connect WV-S35402-F2L is a state-of-the-art compact dome camera that integrates an advanced AI engine with powerful IR-LED night vision capabilities. Designed for robust, intelligent surveillance, this camera is perfect for environments requiring detailed observation and smart analytics, such as retail locations, corporate campuses, and secure facilities.
Product Description:
This compact dome camera delivers high-definition video clarity, enhanced by an AI engine that facilitates advanced functions like object detection, intrusion alerts, and behavioral analysis. The IR-LED ensures effective surveillance under all lighting conditions, particularly in complete darkness, making it a versatile choice for 24/7 security operations. Its all-in-one design is easy to install and integrates seamlessly into both new and existing security systems.
Key Features:
- Advanced AI Capabilities: Supports smart surveillance features such as facial recognition, perimeter security, and unusual activity detection.
- IR-LED Night Vision: Provides clear, detailed images in low-light or no-light scenarios up to a significant distance.
- High-Resolution Video: Captures fine details necessary for both security and operational insights.
- Compact and Robust Design: Engineered for durability and discretion, suitable for both indoor and outdoor use.
- Easy Integration: Compatible with a wide range of networking environments for seamless system connectivity.
Product Quality and Performance:
The WV-S35402-F2L is built with high-quality materials designed to withstand various environmental conditions, ensuring long-term reliability and performance. Its advanced imaging and AI technologies offer superior surveillance capabilities, enabling effective monitoring and response strategies.
Specifications:
- Model: PANASONIC Connect WV-S35402-F2L
- Type: Compact dome camera with AI and IR-LED
- Resolution: High-definition for superior image quality
- AI Features: Real-time analytics, object and facial recognition
- Environmental Adaptability: IP-rated enclosure for resistance against weather and dust
Purpose of Use:
Ideal for security-conscious businesses and institutions where high-quality, continuous surveillance is critical. The camera's AI functionalities make it particularly useful for areas requiring dynamic security measures, such as public spaces, high-security zones, and areas with fluctuating environmental conditions.
Installation and Operation:
- Installation: Designed for quick and easy installation, mountable on various surfaces including walls and ceilings.
- Configuration: Configurable settings through an intuitive interface allow for custom setups tailored to specific security needs.
- Operation: Autonomous operation with capabilities for manual adjustments via network access, providing flexibility in surveillance management.
Supported Industries:
Highly recommended for sectors requiring sophisticated surveillance solutions, including retail, corporate security, healthcare facilities, and education institutions, where maintaining security and operational efficiency is paramount.
Benefits:
- Enhanced Security: The integration of AI enhances the detection and response capabilities, providing a higher level of security.
- Operational Efficiency: AI-driven insights can help optimize staffing and resource allocation.
- Cost-Effective: Reduces the need for multiple cameras and lowers overall security system costs.
Warranty and FAQs:
Includes a manufacturer’s warranty that covers standard defects and issues. Extensive FAQs provide guidance on installation, operation, and troubleshooting.
Purchase and Delivery:
Available through authorized PANASONIC distributors. Contact a representative for more information on pricing and delivery options.
After Sales Support:
PANASONIC offers comprehensive after-sales support to ensure customer satisfaction and optimal functionality of the camera system.
Request for Customer Reviews and Testimonials:
User feedback is highly valued to continuously improve products and services. Clients are encouraged to share their experiences.
Stock Availability:
Stock levels can vary. Contact your distributor to confirm availability and avoid delays in implementation.
Get in Touch:
For further information or specific inquiries, contact PANASONIC’s customer service team. They provide expert advice and can assist in selecting the right camera to meet your security needs.
Disclaimer:
All information regarding the PANASONIC Connect WV-S35402-F2L is for general informational purposes only and is subject to change. Verify product details with an authorized source before making a purchase decision. Product images are for illustrative purposes and may differ from the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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