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NEO Digital

Panasonic Connect Toughbook 55

Panasonic Connect Toughbook 55

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

The Panasonic Toughbook 55 redefines rugged flexibility with its modular design and advanced features. Built to adapt to your needs in harsh environments. Discover ultimate durability and versatility.

Overview:

The Panasonic Connect Toughbook 55 stands out as a highly versatile and modular rugged laptop, perfect for professionals who require reliability in various challenging environments. With its unique modular design and impressive durability, the Toughbook 55 is ideal for industries such as law enforcement, emergency services, and field operations, where conditions can be unpredictable and demanding.

Product Description:

The Panasonic Toughbook 55 enhances mobile computing by combining rugged durability with modular flexibility. This laptop allows users to customize and upgrade components such as battery, storage, and even GPU to meet specific needs, making it a perfect fit for dynamic field work. It is engineered to withstand drops, spills, dust, and grime, ensuring reliable performance in almost any condition.

Key Features:

  • Modular Design: Easy customization with user-replaceable modules including battery, memory, storage, and keyboards.
  • Military-Grade Durability: Certified to MIL-STD-810H and IP53 standards for top-tier resistance to shocks, drops, and water.
  • Advanced Connectivity: Equipped with Wi-Fi 6, optional 4G or 5G LTE, and GPS for consistent connectivity.
  • Enhanced Security: Features TPM 2.0, opal SSDs, and optional biometric security measures such as fingerprint scanning.
  • High-Performance Specs: Runs on Intel Core i5 or i7 processors, with options for Windows 10 Pro or Windows 11 Pro, catering to high-demand applications.

Specifications:

  • Display: 14-inch Full HD sunlight-readable display with an optional touch screen.
  • Processor: Options for Intel Core i5 or i7 vPro.
  • Memory: Expandable, with options up to 64 GB.
  • Storage: SSDs up to 1 TB, easily swappable for increased flexibility.
  • Battery Life: Up to 20 hours with standard battery, extendable with optional second battery.
  • Weight: Approximately 4.6 lbs (base model).

Purpose of Use:

The Toughbook 55 is engineered for users who need a flexible, reliable laptop capable of adapting to diverse operational demands. It is ideal for applications that require frequent modifications to hardware configurations or those who operate in environments where conditions may rapidly change.

How to Use:

The Toughbook 55 is designed for ease of use in the field. Modules can be swapped without the need for tools, allowing for rapid changes to configurations such as additional battery power or increased storage capacity. Its rugged features ensure that it can be used reliably in outdoor or industrial environments.

Warranty and Support:

Panasonic offers a comprehensive 3-year warranty for the Toughbook 55, covering hardware defects and offering full support for troubleshooting and repairs. Extended warranty options are available to provide longer protection and peace of mind.

Purchase and Delivery Options:

Available through Panasonic's network of authorized distributors and resellers. You can also directly order from Panasonic for tailored configurations. Shipping options include both standard and expedited delivery.

After Sales Support:

Panasonic provides exceptional after-sales support, including access to a dedicated helpdesk, technical assistance, and on-site service options to ensure your Toughbook 55 remains operational.

Request for Customer Reviews and Testimonials:

Your feedback is crucial. Users of the Toughbook 55 are encouraged to share their experiences to help others understand the benefits and performance of this rugged laptop in field conditions.

Stock Availability:

Contact Panasonic directly or an authorized dealer for current stock information and potential lead times for specific configurations of the Toughbook 55.

Get in Touch:

For more information on configuring and purchasing the Panasonic Toughbook 55, or for support with existing units, please contact Panasonic's customer service. Their team is equipped to answer all questions and provide detailed product guidance.

Disclaimer:

All details regarding the Panasonic Toughbook 55 are provided for informational purposes only and are subject to change without notice. Specifications, availability, and prices may vary. Always confirm details with Panasonic or an authorized dealer before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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