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NEO Digital

Panasonic Connect Toughbook G2

Panasonic Connect Toughbook G2

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Maximize productivity with the Panasonic Toughbook G2, a rugged 2-in-1 laptop designed for the toughest environments. Experience unmatched durability and versatility in the field.

Overview:

The Panasonic Connect Toughbook G2 is a highly versatile and durable 2-in-1 device that blends the functionality of a laptop with the convenience of a tablet. Engineered for the harshest environments, it's ideal for professionals in industries like construction, law enforcement, and field services who require a robust device that can withstand severe impacts, extreme temperatures, and dusty or wet conditions.

Product Description:

The Toughbook G2 continues Panasonic's legacy of building some of the most rugged devices on the market. This 2-in-1 laptop features a detachable keyboard and a durable touchscreen that can operate in extreme weather and survive significant impacts and exposure to dust and water. Its modularity allows for unique customizations such as barcode scanners, serial ports, and additional batteries, making it a tailor-fit solution for a variety of field applications.

Key Features:

  • Rugged Build: MIL-STD-810H and IP65 certified, ensuring it can withstand drops, shocks, vibration, and exposure to water and dust.
  • Flexible 2-in-1 Design: Operates as a laptop or detaches to function as a tablet.
  • Modular Options: Expandable through proprietary xPAK modules for specific field needs.
  • High Performance: Powered by Intel Core i5 or i7 processors and Windows 10 Pro.
  • Enhanced Connectivity: Features Wi-Fi 6, Bluetooth 5.1, and optional 4G LTE or 5G for uninterrupted connectivity.
  • Advanced Security: Equipped with TPM 2.0, a secure BIOS, and optional Windows Hello facial recognition.

Specifications:

  • Display: 10.1-inch WUXGA 1920 x 1200 touchscreen with glove and rain modes.
  • Processor Options: Intel Core i5 or i7 vPro technology.
  • Memory: Up to 32GB RAM.
  • Storage: SSDs up to 1TB, user-replaceable.
  • Battery Life: Up to 18.5 hours with optional second battery.
  • Weight: 2.9 lbs (base model).

Purpose of Use:

Designed for field professionals and frontline workers who need a reliable and versatile mobile computing solution that can perform under pressure and in various outdoor and industrial settings.

How to Use:

The Toughbook G2 is ready to use out of the box for challenging tasks in demanding environments. Setup is straightforward, and it seamlessly integrates with enterprise systems for mobile workers. The detachable keyboard and touchscreen functionality ensure ease of use whether in hand or on a surface.

Warranty and Support:

Panasonic offers a comprehensive 3-year warranty for the Toughbook G2, covering hardware defects and offering full support for troubleshooting and repairs. Extended warranty options are available, including accidental damage coverage.

Purchase and Delivery Options:

Available for purchase through Panasonic's network of authorized distributors and resellers. Direct purchases can be made from Panasonic for custom configurations, with standard and expedited shipping options to meet various operational timelines.

After Sales Support:

Panasonic provides exceptional after-sales support, including access to a dedicated helpdesk, technical assistance, and on-site service options to ensure your Toughbook G2 remains operational.

Request for Customer Reviews and Testimonials:

We encourage users of the Toughbook G2 to share their experiences to help others understand the benefits and performance of this rugged device in field conditions.

Stock Availability:

Please contact Panasonic directly or an authorized dealer for current stock information and potential lead times for specific configurations of the Toughbook G2.

Get in Touch:

For more information about the Toughbook G2 or for assistance with your order, please contact Panasonic's customer service team. They are dedicated to helping you find the best solutions for your rugged computing needs.

Disclaimer:

All details regarding the Panasonic Toughbook G2 are provided for informational purposes only and are subject to change without notice. Specifications, availability, and prices may vary. Always confirm details with Panasonic or an authorized dealer before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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