NEO Digital
Panasonic Connect WV-S85402-V2L Multi-directional dual sensor camera
Panasonic Connect WV-S85402-V2L Multi-directional dual sensor camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your surveillance with Panasonic Connect WV-S85402-V2L, featuring multi-directional dual sensors for comprehensive coverage. Ideal for high-security areas needing extensive monitoring.
Overview:
The Panasonic Connect WV-S85402-V2L is a sophisticated multi-directional camera equipped with dual sensors, designed to provide expansive coverage in complex environments. This high-performance camera is perfect for locations requiring detailed surveillance across large areas, such as shopping centers, parking lots, and public spaces.
Product Description:
The Panasonic WV-S85402-V2L integrates two high-resolution sensors in one unit, enabling it to cover vast areas without the blind spots typical of traditional security cameras. Each sensor can be positioned independently, allowing for customizable monitoring angles that enhance coverage efficiency and security effectiveness. This camera is built to deliver high-quality imagery and reliable performance in various lighting conditions, making it a robust solution for comprehensive area surveillance.
Key Features:
- Dual High-Resolution Sensors: Provides twice the coverage with the ability to monitor multiple directions simultaneously.
- Adjustable Camera Angles: Each sensor can be independently adjusted to target specific areas, maximizing coverage and reducing overlap.
- Enhanced Low-Light Performance: Features advanced low-light capabilities for clear video, day and night.
- Smart Analytics: Includes built-in analytics for motion detection, object tracking, and other intelligent functions.
- Rugged Design: Built to withstand harsh weather conditions, making it suitable for both indoor and outdoor use.
Specifications:
- Resolution: High-definition sensors capable of delivering 4K video output.
- Field of View: Flexible fields of view with remote pan-tilt-zoom (PTZ) capabilities for each sensor.
- Connectivity: Supports a wide range of network protocols for easy integration into existing surveillance systems.
- Power: PoE+ enabled for simplified installation and reduced cabling requirements.
- Durability: Meets IP66 standards for dust and water resistance.
Purpose of Use:
The WV-S85402-V2L is designed for use in areas where comprehensive monitoring is crucial, such as urban surveillance, complex intersections, and extensive commercial properties. Its dual-sensor setup allows for cost-effective installation with fewer devices needed to cover large areas.
How to Use:
To deploy the WV-S85402-V2L, mount the camera in a strategic location, configure each sensor to cover different angles or areas, and connect the device to a network for live monitoring and recording. Setup and management are facilitated through a user-friendly interface, compatible with major video management systems (VMS).
Warranty and Support:
Panasonic offers a standard warranty for the WV-S85402-V2L, which covers defects in materials and workmanship. Extended warranty options and professional support services are available to ensure continued operational excellence and assistance.
Purchase and Delivery Options:
Available through authorized Panasonic security distributors and direct sales channels. Contact Panasonic or an authorized dealer for pricing, configuration options, and delivery details.
After Sales Support:
Panasonic provides comprehensive after-sales support, including technical assistance, troubleshooting, and maintenance services. Customers can access support through a dedicated hotline, online resources, or onsite service as needed.
Request for Customer Reviews and Testimonials:
We encourage users of the WV-S85402-V2L to share their experiences to aid others in understanding the camera's performance and capabilities in real-world settings.
Stock Availability:
For information on stock availability of the Panasonic WV-S85402-V2L, please contact your local distributor or Panasonic directly. Stock levels are subject to fluctuation based on demand and supply conditions.
Get in Touch:
For more detailed information about the WV-S85402-V2L or for assistance with your specific security needs, please contact Panasonic’s customer service team. They are equipped to provide expert advice and support to ensure you select the right surveillance solutions.
Disclaimer:
All information regarding the Panasonic WV-S85402-V2L is provided for general informational purposes only and is subject to change without notice. Please confirm all specific details such as specifications, features, and availability with Panasonic or an authorized dealer before making a purchase decision
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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