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NEO Digital

Panasonic Connect WV-U85402-V2L Multi-directional dual sensor camera

Panasonic Connect WV-U85402-V2L Multi-directional dual sensor camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Secure expansive areas with precision using the Panasonic WV-U85402-V2L, a multi-directional dual sensor camera. Tailored for complex surveillance needs in dynamic environments.

Overview:

The Panasonic Connect WV-U85402-V2L is an advanced security camera featuring dual high-resolution sensors designed to provide comprehensive coverage with multi-directional capabilities. This camera is engineered for scenarios where wide area surveillance and high detail are necessary, such as in large public spaces, complex intersections, and extensive industrial environments.

Product Description:

The Panasonic WV-U85402-V2L incorporates two powerful sensors in a single unit, allowing for simultaneous monitoring of multiple areas with exceptional clarity and detail. Each sensor can be independently controlled and adjusted, offering unparalleled flexibility and coverage. Equipped with sophisticated analytics and enhanced low-light performance, this camera is an ideal solution for organizations seeking to enhance their security infrastructure with efficient, scalable, and high-quality video surveillance.

Key Features:

  • Dual Sensor Setup: Two independently adjustable sensors to maximize area coverage and minimize blind spots.
  • High-Resolution Imaging: Capable of delivering 4K video quality for detailed imagery and clear identification.
  • Adaptive Analytics: Includes features such as motion detection, object tracking, and intrusion detection.
  • Robust Build Quality: Weather-resistant and durable, suitable for both indoor and outdoor installations.
  • Enhanced Low-Light Performance: Provides clear footage even in dimly lit conditions, ensuring around-the-clock surveillance.

Specifications:

  • Resolution: Each sensor supports up to 4K resolution for high-definition video output.
  • Field of View: Adjustable fields of view with zoom capabilities for each sensor.
  • Network Compatibility: Supports various network protocols and can be integrated into existing surveillance systems.
  • Power Requirements: PoE+ for streamlined installation and power management.
  • Certifications: Meets IP66 ratings for dust and water resistance, ensuring performance in adverse weather conditions.

Purpose of Use:

The WV-U85402-V2L is designed for extensive surveillance applications where multiple areas need to be monitored simultaneously without the need for additional cameras. It’s particularly effective in settings such as airports, parking lots, large retail centers, and critical infrastructure sites.

How to Use:

Install the camera at a strategic high point to take full advantage of its multi-directional capabilities. Configure each sensor via the network to cover specific areas or points of interest. The camera’s settings and outputs can be managed remotely through compatible security management software, offering ease of use and flexibility in surveillance operations.

Warranty and Support:

Panasonic provides a comprehensive warranty for the WV-U85402-V2L, covering defects and malfunctions. Extended warranty options and professional support services are available to maintain and troubleshoot the camera system as needed.

Purchase and Delivery Options:

This camera is available through Panasonic's authorized security dealers. For customization and bulk orders, contact Panasonic directly to discuss specifications and delivery options. Expedited shipping can be arranged to meet urgent security deployment needs.

After Sales Support:

Panasonic offers robust after-sales support including access to technical assistance, firmware updates, and repair services. Support is available through a dedicated hotline, email, or an online support portal.

Request for Customer Reviews and Testimonials:

Users of the WV-U85402-V2L are encouraged to share their experiences and feedback to help prospective buyers understand the camera's effectiveness in real-world applications and to aid Panasonic in continuous product improvement.

Stock Availability:

Please check with Panasonic or authorized dealers for the availability of the WV-U85402-V2L, as stock levels can vary based on demand and production schedules.

Get in Touch:

For more information about the Panasonic WV-U85402-V2L or assistance with your order, contact Panasonic’s customer service team. They are ready to provide detailed product information and help you make an informed decision based on your specific security requirements.

Disclaimer:

All information about the Panasonic WV-U85402-V2L is provided for general informational purposes only and is subject to change without notice. Before making a purchase, please confirm specifications, availability, and pricing with Panasonic or an authorized dealer

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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