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NEO Digital

Panasonic Connect WV-S65340-Z2N S series PTZ camera with AI

Panasonic Connect WV-S65340-Z2N S series PTZ camera with AI

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your security with the Panasonic WV-S65340-Z2N, an S-Series PTZ camera featuring cutting-edge AI technology. Perfect for dynamic monitoring and real-time analysis in high-security zones.

Overview:

The Panasonic Connect WV-S65340-Z2N is a high-performance PTZ (Pan-Tilt-Zoom) camera from the reputable S-Series, equipped with sophisticated artificial intelligence capabilities. Designed for detailed and expansive surveillance, this camera is ideal for settings that require both broad coverage and the ability to focus on specific incidents quickly, such as urban areas, large retail environments, and critical infrastructure locations.

Product Description:

The WV-S65340-Z2N leverages its AI engine to enhance monitoring efficiency and accuracy, enabling features such as smart tracking, object recognition, and unusual activity detection. These capabilities facilitate proactive security measures and ensure rapid response to incidents. With robust PTZ functions, the camera can cover large areas with ease, adjusting focus swiftly to capture crucial details as situations unfold.

Key Features:

  • Advanced AI Features: Integrates powerful analytics for intelligent detection and tracking, improving overall security management.
  • High-Speed PTZ Controls: Enables rapid movement and precise adjustments for extensive area coverage and detail-focused surveillance.
  • Exceptional Image Quality: Provides high-resolution video that aids in clear identification and detailed analysis.
  • Adaptable to Various Lighting Conditions: Equipped with capabilities for low-light performance and wide dynamic range to maintain image quality in diverse environments.
  • Durable Construction: Built to withstand harsh external conditions, making it suitable for both indoor and outdoor applications.

Specifications:

  • Resolution: Delivers high-definition video for meticulous surveillance needs.
  • Pan/Tilt/Zoom Capabilities: Offers wide-ranging motion and zoom for comprehensive monitoring.
  • AI-Enhanced Functions: Includes advanced motion detection, facial recognition, and behavioral analysis.
  • Environmental Resistance: Certified to perform in adverse weather with IP-rated durability.
  • Networking: Supports a variety of network protocols for seamless integration into existing systems.

Purpose of Use:

The WV-S65340-Z2N is specifically designed for areas requiring extensive surveillance with the flexibility to zoom in on specific points of interest quickly and efficiently. It's ideal for public safety, traffic monitoring, and securing large-scale public and private facilities.

How to Use:

To deploy the WV-S65340-Z2N, mount the camera at a strategic vantage point to maximize area coverage. Utilize the PTZ capabilities to tailor the surveillance to specific operational needs. Configure AI settings through the security system interface to enhance monitoring precision and response strategies.

Warranty and Support:

Panasonic offers a comprehensive warranty for the WV-S65340-Z2N, covering defects in materials and workmanship, with options for extended coverage. Support services include technical assistance, part replacements, and routine maintenance.

Purchase and Delivery Options:

This camera is available through Panasonic's network of authorized security equipment dealers. Potential buyers can contact Panasonic directly for quotes on customized solutions, bulk purchases, and delivery details.

After Sales Support:

Panasonic provides robust after-sales support, including access to technical experts, customer service, and online resources to ensure optimal functioning of the WV-S65340-Z2N.

Request for Customer Reviews and Testimonials:

Users of the WV-S65340-Z2N are encouraged to share their experiences to help others understand the camera's effectiveness and to assist Panasonic in further refining its products.

Stock Availability:

For current availability of the WV-S65340-Z2N, please check with Panasonic or authorized dealers, as stock levels may vary based on demand and production schedules.

Get in Touch:

For more detailed information on the Panasonic WV-S65340-Z2N or for assistance with your specific surveillance requirements, please contact Panasonic’s customer service. Their team is ready to provide expert advice and support tailored to your needs.

Disclaimer:

All information regarding the Panasonic WV-S65340-Z2N is provided for general informational purposes only and is subject to change without notice. Confirm all specifics, such as specifications, availability, and pricing, with Panasonic or an authorized distributor before proceeding with any purchasing decisions

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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