NEO Digital
Panasonic Connect WV-S25700-V2L New S-series wide lineup high resolution network camera with AI engine
Panasonic Connect WV-S25700-V2L New S-series wide lineup high resolution network camera with AI engine
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Introducing the Panasonic WV-S25700-V2L, a new addition to the S-Series, featuring high-resolution imaging and an AI engine for superior surveillance in diverse environments. Ideal for detailed and intelligent monitoring.
Overview:
The Panasonic Connect WV-S25700-V2L is part of the newly expanded S-Series lineup, integrating high-resolution capabilities with advanced artificial intelligence to provide exceptional surveillance performance. This network camera is designed for use in a variety of settings requiring detailed image capture and smart functionality, such as commercial properties, urban areas, and critical infrastructure.
Product Description:
The WV-S25700-V2L leverages its AI engine to enhance image analysis, event detection, and video management, making it a powerful tool for modern security needs. With its high-resolution sensor, the camera delivers clear and detailed images, ensuring that all surveillance footage is useful for both real-time security monitoring and investigative purposes. The integration of AI technology facilitates advanced functionalities like object recognition, anomaly detection, and automated alerting, significantly improving the efficiency and effectiveness of security operations.
Key Features:
- High-Resolution Imaging: Delivers detailed and clear visuals, essential for accurate identification and surveillance analysis.
- Advanced AI Engine: Powers smart features such as facial recognition, perimeter intrusion detection, and unusual activity alerts.
- Wide Coverage: Designed to provide broad coverage, ideal for monitoring large areas with a single camera.
- Enhanced Low-Light Performance: Ensures excellent video quality even in varied lighting conditions.
- Robust Build: Constructed to withstand environmental factors, making it suitable for both indoor and outdoor use.
Specifications:
- Resolution: Capable of capturing high-definition video for precise detail.
- AI Capabilities: Includes cutting-edge analytics for motion detection, object tracking, and more.
- Field of View: Wide angle lens designed to maximize area coverage.
- Connectivity: Supports various network protocols for easy integration into existing systems.
- Durability: Meets industry standards for dust and water resistance.
Purpose of Use:
The WV-S25700-V2L is ideal for enhancing security in areas where high-quality video and intelligent monitoring are required, such as retail centers, transportation hubs, and corporate campuses. Its capabilities make it a valuable asset for improving overall safety and operational awareness.
How to Use:
To deploy the WV-S25700-V2L, mount the camera in strategic locations to take advantage of its wide field of view and high-resolution output. Configure the AI settings through the management software to customize the surveillance functions according to specific security requirements and objectives.
Warranty and Support:
Panasonic offers a standard warranty for the WV-S25700-V2L, which includes support for defects in materials or workmanship. Extended warranty options and professional support services are available to ensure the camera maintains peak performance throughout its lifecycle.
Purchase and Delivery Options:
Available through Panasonic's authorized security equipment distributors, the WV-S25700-V2L can be purchased directly or through resellers. Contact Panasonic for information on bulk orders and custom configurations. Delivery options are flexible to meet various logistical needs.
After Sales Support:
Panasonic provides comprehensive after-sales support, including technical assistance, firmware updates, and repair services, to assist customers in maintaining and optimizing their surveillance systems.
Request for Customer Reviews and Testimonials:
Panasonic encourages users of the WV-S25700-V2L to share their experiences to assist other potential users in understanding the camera's effectiveness and to aid in product development.
Stock Availability:
Check with authorized Panasonic dealers or directly with Panasonic for the availability of the WV-S25700-V2L, as stock levels can vary.
Get in Touch:
For more detailed information about the Panasonic WV-S25700-V2L or for assistance with your specific surveillance needs, please contact Panasonic’s customer service. Their team is prepared to provide expert advice and support.
Disclaimer:
All information regarding the Panasonic WV-S25700-V2L is provided for general informational purposes only and is subject to change without notice. Confirm all details, such as specifications, availability, and pricing, with authorized Panasonic representatives before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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