NEOTECH
Panasonic Toughbook CF-33 MK1, 12" HD, Intel Core i5 with Windows 11 Pro.
Panasonic Toughbook CF-33 MK1, 12" HD, Intel Core i5 with Windows 11 Pro.
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master challenging environments with the Panasonic Toughbook CF-33 MK1, a 12-inch rugged 2-in-1 laptop featuring an Intel Core i5 processor and Windows 11 Pro. Designed for ultimate durability and adaptability in the field.
Overview
The Panasonic Toughbook CF-33 MK1 is a highly durable, convertible 2-in-1 laptop that serves the needs of professionals in demanding environments such as public safety, utilities, and outdoor fieldwork. It combines the functionality of a laptop and the convenience of a tablet in one robust device.
Product Description
This version of the Toughbook CF-33 features a 12-inch HD display that provides clear visibility under various light conditions and supports touch interaction even with gloves. Powered by an Intel Core i5 processor, the CF-33 MK1 delivers reliable performance for running complex applications on the go. It is equipped with Windows 11 Pro, offering the latest features in security and productivity. The device's rugged design ensures it can withstand drops, dust, and water exposure, certified by MIL-STD-810G and IP65 standards. With its detachable keyboard and multiple mode capabilities, it provides the versatility required for dynamic field operations.
Key Features
- Intel Core i5 Processor: Ensures efficient and powerful processing for demanding software.
- 12-inch HD Display: Touchscreen functionality designed for outdoor readability and usability in harsh conditions.
- Windows 11 Pro: Modern OS with enhanced enterprise capabilities and security.
- Convertible Design: Can be used as a tablet or a laptop, providing flexibility in how and where it is used.
- Rugged Certification: MIL-STD-810G and IP65 ratings guarantee durability against environmental hazards.
- Enhanced Connectivity: Offers a range of options including Wi-Fi, Bluetooth, and optional 4G LTE for always-on connectivity.
Product Quality and Performance
The Toughbook CF-33 MK1 is built to offer consistent performance in the toughest settings, making it a reliable tool for professionals who require a durable machine that can transition seamlessly between office and field environments. Its battery life, performance specs, and rugged features are designed to meet the needs of users who cannot afford downtime.
Specifications
- Processor: Intel Core i5
- Display: 12" HD (2160 x 1440) multi-touch with glove-compatible technology
- Operating System: Windows 11 Pro
- Memory: Options typically start at 8GB
- Storage: Solid state drive options starting at 256GB
- Connectivity: Wi-Fi, Bluetooth, optional 4G LTE
- Battery Life: Long duration capabilities suitable for extended field use
- Weight: Durable yet manageable for mobility
Purpose of Use
Ideal for field technicians, emergency responders, and environmental researchers who require a versatile, tough device that can handle complex tasks and data management without being tethered to a desk.
How to Use
Leverage the Toughbook CF-33 MK1 for data collection, real-time communication, and GIS applications in the field. Its convertible design allows for quick adaptation to desk-based tasks or hands-on fieldwork with equal efficiency.
Supported OS/Application/Industries
The device supports a wide range of applications, especially those utilized in emergency services, field service management, and other industries that require robust computing power in variable environments.
Benefits & Compatibility
- Dual Functionality: Easily switches between tablet and laptop modes to accommodate different types of tasks and user preferences.
- Extreme Durability: Built to last under tough conditions, reducing the need for frequent repairs or replacements.
- High Performance: Capable of running demanding applications smoothly, supporting a wide range of professional requirements.
Warranty and FAQs
Includes a comprehensive manufacturer's warranty covering defects and service needs. For more information on operation and troubleshooting, visit our FAQ section or contact customer support.
Stock Availability
Please contact our sales team to verify the availability of the Panasonic Toughbook CF-33 MK1 before placing your order. We aim to provide accurate stock information and ensure timely delivery.
Get in Touch
For more details on the Panasonic Toughbook CF-33 MK1 or for assistance with your specific needs, please contact our customer service team. We are committed to providing high-quality solutions tailored to the rigorous demands of professional use in challenging environments.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Confirm all specifications with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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