NEOTECH
Panasonic Toughbook FZ-55 MK2, Intel i5, 14" HD, 16GB, 512GB SSD, with USB-C, Windows 11 Pro
Panasonic Toughbook FZ-55 MK2, Intel i5, 14" HD, 16GB, 512GB SSD, with USB-C, Windows 11 Pro
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience top-tier rugged computing with the Panasonic Toughbook FZ-55 MK2, equipped with a 14" HD screen, Intel i5 processor, 16GB RAM, 512GB SSD, USB-C, and Windows 11 Pro. Built for durability. Order now!
Overview
The Panasonic Toughbook FZ-55 MK2 is engineered for the professionals who demand resilience and high performance. Featuring a robust Intel i5 processor, 14-inch HD display, 16GB of memory, and a 512GB SSD, this laptop is optimized for efficiency and durability, operating on Windows 11 Pro.
Product Description
The Panasonic Toughbook FZ-55 MK2 stands out in the rugged laptop market with its advanced components and durable build. This model is powered by an Intel i5 processor that ensures smooth multitasking and rapid processing speeds. The 14-inch HD display offers clear and crisp visuals, while the 16GB RAM and 512GB SSD provide ample space and swift access to data. Enhanced with USB-C connectivity for modern peripherals and charging solutions, this laptop is tailored for fieldwork in challenging environments like construction sites, emergency response operations, and outdoor research. Windows 11 Pro adds a layer of advanced security features and efficient management tools, making it a reliable choice for demanding enterprise applications.
Key Features
- Intel Core i5 Processor: Fast and reliable performance for demanding applications.
- 14-inch HD Display: Sharp visuals with durable screen technology.
- 16GB RAM and 512GB SSD: Ample memory and storage for complex datasets and software.
- USB-C Port: Modern connectivity for data transfer and charging.
- Windows 11 Pro: Latest operating system with enhanced security features.
- Rugged Certification: Built to withstand impacts, drops, and spills in tough environments.
Product Quality and Performance
The Toughbook FZ-55 MK2 has undergone rigorous testing to meet military-grade durability standards, ensuring it performs under extreme conditions. Its hardware is designed to resist the rigors of outdoor and industrial environments, making it a reliable tool for professionals who cannot afford downtime.
Specifications
- Processor: Intel Core i5
- Display: 14-inch HD (1366 x 768 resolution)
- Memory: 16GB RAM
- Storage: 512GB SSD
- Connectivity: USB-C, Wi-Fi, Bluetooth
- Operating System: Windows 11 Pro
- Battery Life: Designed for extended use with optional hot-swappable battery packs
- Weight: Approximately 2.3 kg
Purpose of Use
Ideal for utility workers, first responders, and defense personnel, the Toughbook FZ-55 MK2 offers unparalleled support in environments where typical laptops fail, ensuring consistent operation and data security.
How to Use
To maximize the capabilities of the Toughbook FZ-55 MK2, utilize its USB-C port for fast data transfer and efficient power management. Regular system updates and proper care will maintain its rugged efficiency for years of reliable service.
Supported OS/Application/Industries
This laptop supports a wide array of professional software and applications, making it suitable for government, construction, and emergency medical services where data integrity and system reliability are crucial.
Benefits & Compatibility
- Enhanced Connectivity: USB-C enhances compatibility with the latest devices and peripherals.
- Robust Construction: Ensures durability in harsh operational conditions.
- Powerful Computing Capabilities: Handles multiple applications simultaneously without lag.
Warranty and FAQs
Includes a standard manufacturer warranty, covering defects and service needs. Detailed FAQs and support resources are available on our website or through our customer service team.
Stock Availability
Before placing your order for the Panasonic Toughbook FZ-55 MK2, please check availability with our sales team. We aim to provide accurate stock information and prompt delivery estimates.
Get in Touch
For additional information on the Panasonic Toughbook FZ-55 MK2 or for assistance with your specific requirements, our expert team is ready to help. Contact us today to discuss how this rugged laptop can benefit your operations.
Disclaimer
All information provided is for general purposes only and is subject to change without notice. Product images are for illustration purposes and may not depict the actual product accurately. Please verify all details, including specifications and availability, with our sales team prior to making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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