NEO Digital
Panasonic Connect Wide Angle 4K PTZ Camera with IP Streaming
Panasonic Connect Wide Angle 4K PTZ Camera with IP Streaming
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your live production with Panasonic's wide-angle 4K PTZ camera, featuring IP streaming capabilities for seamless integration and superior broadcast quality. Ideal for events, conferences, and broadcasts.
Overview:
The Panasonic Connect Wide Angle 4K PTZ Camera with IP Streaming is engineered to deliver exceptional video quality and versatile functionality in a range of professional settings, from broadcasting studios to live event venues. This camera combines a wide-angle lens with 4K resolution and IP streaming technology, providing comprehensive coverage and high-definition clarity.
Product Description:
This PTZ camera is designed for applications where both field of view and image quality are critical. With its wide-angle lens, the camera can capture extensive scenes with minimal distortion, making it perfect for capturing large groups or expansive settings. The 4K resolution ensures that even the smallest details are visible, while IP streaming capabilities allow for easy integration into existing networks and workflows, facilitating live streaming and remote production.
Key Features:
- 4K Ultra-High Definition: Captures sharp, detailed images at 4K resolution, ensuring premium video quality for viewers.
- Wide-Angle Lens: Offers a broad field of view, ideal for covering large areas without needing multiple cameras.
- IP Streaming: Supports advanced IP protocols for streaming over networks, enhancing flexibility in broadcast setups.
- High-Speed PTZ Functions: Provides rapid pan, tilt, and zoom capabilities, allowing for dynamic and responsive camera movements.
- Low-Light Performance: Equipped with a high-sensitivity sensor that performs well in various lighting conditions, ensuring reliable operation day or night.
Specifications:
- Resolution: 4K (3840 x 2160) capability for ultra-high-definition video.
- Lens: Wide-angle with minimal optical distortion.
- Connectivity: IP streaming via Ethernet for high-quality live video feeds.
- PTZ Speed: Adjustable settings for quick or smooth camera transitions.
- Integration: Seamless compatibility with broadcasting and video conferencing systems.
Purpose of Use:
Ideal for professionals in video production, broadcasting, live event streaming, and video conferencing who require a versatile camera that delivers broad coverage and exceptional clarity. The camera's capabilities make it particularly useful in venues such as lecture halls, concert venues, and large conference rooms.
How to Use:
Install the camera in a strategic location to maximize its wide-angle coverage. Connect it to your network using an Ethernet cable to enable IP streaming. Configure the PTZ settings and stream preferences through the camera's interface or remotely via compatible software or hardware controllers. Use the camera’s PTZ functions to capture diverse angles and perspectives during live events or broadcasts.
Warranty and Support:
Panasonic offers a comprehensive warranty on the Wide Angle 4K PTZ Camera, including support for setup, troubleshooting, and maintenance to ensure optimal performance and longevity.
Purchase and Delivery Options:
Available through authorized Panasonic dealers, this PTZ camera can be purchased directly or ordered online. Various shipping options are available to meet specific delivery timelines and project requirements.
After Sales Support:
Extensive after-sales support from Panasonic includes technical assistance for installation, configuration, and operation, helping users to get the most out of their camera system.
Request for Customer Reviews and Testimonials:
Panasonic encourages users to share their experiences with the Wide Angle 4K PTZ Camera to aid others in their decision-making and to assist Panasonic in improving their products.
Stock Availability:
For the latest stock information and availability of the Panasonic Wide Angle 4K PTZ Camera with IP Streaming, please contact authorized Panasonic dealers or visit the official website.
Get in Touch:
For more detailed information about the Panasonic Wide Angle 4K PTZ Camera or for assistance with your specific needs, contact Panasonic’s customer service. They are prepared to provide expert guidance and support.
Disclaimer:
All information regarding the Panasonic Wide Angle 4K PTZ Camera with IP Streaming is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Panasonic or authorized dealers before making any purchasing decisions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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