NEO Digital
Panasonic Connect AW-UE40 4K/30P Ultra Quiet PTZ Camera
Panasonic Connect AW-UE40 4K/30P Ultra Quiet PTZ Camera
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Capture pristine 4K video quietly with Panasonic's AW-UE40 PTZ camera, designed for professional environments where camera noise must be minimized, such as broadcast studios, live theaters, and conference rooms.
Overview:
The Panasonic Connect AW-UE40 is a 4K/30P PTZ camera that combines high-resolution video capture with an ultra-quiet operational design, making it ideal for venues where silence is golden. This camera is perfect for broadcast studios, live theater productions, corporate boardrooms, and educational settings where discreet operation is essential.
Product Description:
The AW-UE40 features a high-quality sensor capable of capturing 4K video at 30 frames per second, ensuring superb image clarity and detail. Its ultra-quiet pan/tilt/zoom mechanism allows for smooth, silent camera movements during live productions or recordings. With a compact and sleek design, the AW-UE40 integrates seamlessly into any professional environment without being obtrusive.
Key Features:
- 4K Video Quality at 30 fps: Delivers high-resolution images with precise detail and vibrant colors.
- Ultra-Quiet Operation: Engineered to perform pan, tilt, and zoom movements with minimal noise, preserving the quiet of the setting.
- Compact and Sleek Design: Fits discreetly in various environments, complementing professional setups without distraction.
- Advanced Connectivity: Supports HDMI, 3G-SDI, and IP streaming, providing flexibility in connectivity and integration.
- Remote Control Capabilities: Can be operated remotely via network-based controllers, offering convenience and versatility for multicamera setups.
Specifications:
- Resolution: 4K (3840 x 2160) at 30 frames per second for clear, detailed video.
- PTZ: Smooth and silent pan, tilt, and zoom functionality to adjust shot composition quietly.
- Outputs: Includes HDMI and 3G-SDI outputs for high-quality video feeds and IP streaming for network broadcast.
- Field of View: Wide-angle lens suitable for capturing extensive scenes in confined spaces.
- Control Options: Compatible with various control protocols, including VISCA over IP, for comprehensive remote management.
Purpose of Use:
The AW-UE40 is designed for professionals who need exceptional image quality in environments where operational noise could disrupt the atmosphere, such as during live performances, in on-air broadcasting, or during sensitive corporate meetings.
How to Use:
Mount the AW-UE40 on a ceiling, wall, or tripod in a strategic location to cover the desired area. Connect it to your video system via HDMI or SDI, and integrate it into your network for remote operation and IP streaming. Use the remote controller to adjust PTZ functions and camera settings quietly during events or recordings.
Warranty and Support:
Panasonic provides a comprehensive warranty for the AW-UE40, covering manufacturing defects and offering support for technical issues to ensure reliability and customer satisfaction.
Purchase and Delivery Options:
Available through authorized Panasonic professional video equipment dealers. The camera can be ordered with customized delivery options to meet the specific requirements of various professional environments.
After Sales Support:
Panasonic offers extensive after-sales support, including technical assistance, software updates, and maintenance services, ensuring that the AW-UE40 operates efficiently and continues to meet professional standards.
Request for Customer Reviews and Testimonials:
Panasonic values feedback from users of the AW-UE40 and encourages them to share their experiences to assist in product development and help other professionals make informed decisions.
Stock Availability:
For the latest availability and stock information for the Panasonic AW-UE40, please contact authorized Panasonic dealers or check the official Panasonic website.
Get in Touch:
For more information about the Panasonic AW-UE40 4K/30P Ultra Quiet PTZ Camera or for assistance with your specific video production needs, contact Panasonic’s customer service. They are ready to provide expert advice and tailored support.
Disclaimer:
All information regarding the Panasonic AW-UE40 4K/30P Ultra Quiet PTZ Camera is provided for general informational purposes only and is subject to change without notice. Always verify specifications, availability, and pricing with Panasonic or authorized dealers before making any purchasing decisions.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.